2018 Consumer Debt Series

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up

6-Part Series

Learn how to minimize losses to your financial institution by
employing the latest and most effective methods to work through your
delinquent or charged-off loans with this series of 6 informative webinars!

Purchase Webinars Individually or Purchase the Series to
Get All 6 Webinars for the Price of 5!

When a borrower’s loan becomes delinquent, it is important for loan officers and loss-mitigation specialists to understand all available options to minimize potential loss. Whether it’s the early stages of a delinquent loan with a cooperative borrower, or you have received a bankruptcy notice, this series will provide the broad knowledge needed to make informed, effective decisions about the best approach.

Whether you are just getting started or have years of experience, this series has tips, tools, and takeaways for everyone! You may register for the entire series or individual sessions. By signing up for the entire series, you will receive 6 webinars for the price of 5.

Consumer Debt Series Topics

Session Dates & Descriptions

12:00 pm – 1:30 pm Pacific
1:00 pm – 2:30 pm Mountain
2:00 pm – 3:30 pm Central
3:00 pm – 4:30 pm Eastern

Click on presenters’ names below for more information.

January 17, 2018
Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidance & More

David A. Reed, Reed & Jolly, PLLC

Delinquent accounts require special attention and an understanding of the risks they bring to compliance, collections, and credit reporting. The credit reporting function has gained added significance with borrowers’ increased awareness of the power of the credit score, the rise of the CFPB, a highly motivated plaintiff’s bar, and the Equifax breach. From policies and procedures, to quality assurance and organizational charts, credit reporting impacts every financial institution. Learn the steps that can increase efficiency, reduce risks, and calm your compliance nerves.

This webinar will focus on the unique operational and compliance challenges posed by delinquent accounts. From automated to direct disputes and all the gray areas in between, this session will provide a common-sense approach to FCRA dispute compliance and management. Join us to learn a process to control the credit reporting risks surrounding delinquent accounts and manage the Equifax data breach’s negative impact on your operations.

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March 7, 2018
Managing Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks

Elizabeth Fast, Spencer Fane LLP

The consumer bankruptcy process is complicated, time-consuming, and expensive. This webinar will explain the actions that must be taken to protect your institution’s interests and warn against prohibited actions. The basics of Chapter 7 and Chapter 13 will be reviewed, but you’ll also learn about more difficult concepts, including cramdowns, preference payments, reaffirmation agreements, and fraudulent transfers.

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May 23, 2018
Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships

Elizabeth Fast, Spencer Fane LLP

Residential and commercial real estate loan problems continue to trouble financial institutions. There are several alternatives to consider when dealing with troubled real estate loans, including workouts, forbearance, deeds in lieu, short sales, foreclosures, deficiency judgments, and receiverships. Each option poses a certain amount of risk exposure, so making a mistake could result in losses that far exceed the loan amount. This webinar will explain all aspects, risks, and steps for each alternative so you can properly evaluate which is best for each situation.

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July 18, 2018
Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More

Elizabeth Fast, Spencer Fane LLP

Liability lawsuits against financial institutions are increasing, especially with consumer collections. Many institutions waste time and money handling consumer collections because they don’t effectively use the options and strategies available to them. This webinar will explain all aspects of the consumer collection process, including collection letters, default notices, consumer’s right to cure, workouts, forbearance, and setoff on deposit accounts. Understanding compliant collection procedures is essential to avoiding loss and liability.

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September 19, 2018
Maximizing Recoveries on Charged-Off Loans

David A. Reed, Reed & Jolly, PLLC

Are you getting the most from the backend of your loan portfolio? “Out of sight, out of mind” shouldn’t describe your charged-off loans. Just because you declare a loan loss internally doesn’t mean there should be zero recovery. With an active combination of in-house effort, collection agencies, and law firms, there are many ways to find money in those “worthless” loans. All you need is a plan and the ability to manage it. This webinar will give you both! From the timing of charge-off, to effective third-party placement details, to the science of tracking and comparing recovery results, this webinar will explore the practical side of charge-off recovery.

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November 7, 2018
Proper Repossession, Notice & Sale of Non-Real Estate Collateral

Elizabeth Fast, Spencer Fane LLP

Making a mistake in the repossession process can result in your institution losing its right to pursue the debtor for a deficiency and cause substantial damage to the institution. This webinar will explain all aspects of the repossession process regarding non-real estate collateral, starting with the decision to repossess and ending with the sale of the collateral at a private or public sale. Learn the steps to properly repossess and dispose of collateral under UCC Article 9.

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