Wednesday
Jan 3
2018

Dealing with ACH Tax Refunds: Exceptions, Posting & Liabilities

Registration Options & Pricing

Please select your membership status.


Live Webinar Includes

  • One connection to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Presenter’s Contact Info for Follow-Up

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available six business days following Live date
  • Available for 6 months following Live
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up
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Wednesday, January 3, 2018

10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

The IRS issues over 101 million tax refunds yearly – over 80% via Direct Deposit. The average refund is over $3,000. With such high volume, it is imperative that financial institutions understand the unique requirements surrounding tax refunds to avoid potentially large losses. These requirements address account number/name matching situations, deceased recipients, refunds posting to incorrect accounts, and refunds as exception items. This session will cover the rights and obligations of the financial institution, accountholder, and tax preparer. Learn how to correctly handle these exceptions to minimize your financial institution’s liability.

This course is eligible for 1.8 AAP credits.
Continuing Education:
Attendance verification for CE credits upon request

HIGHLIGHTS

  • What if the name and account number do not match?
  • What happens if the account is closed?
  • What if the accountholder is deceased?
  • What happens if the payments post to the wrong account? Who is at fault?
  • What are the rights and obligations of the RDFI, consumer, and tax preparer?
  • IRS and NACHA opt-in programs to help the IRS recover suspect funds

  • TAKE-AWAY TOOLKIT
    • Quick reference for handling federal government tax refunds according to the Green Book
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

DON'T MISS THIS RELATED WEBINAR!

"Handling Government ACH Payment Returns & Reclamations"
Thursday, December 20, 2018

WHO SHOULD ATTEND?

This session is ideal for ACH operations, branch personnel, compliance officers, and AAP candidates.

PLEASE NOTE: Program content is subject to copyright and intended for your individual financial institution’s use only.

MEET THE PRESENTER

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