Establishing Compliant E-SIGN Act Procedures for Electronic Documents & Statements

Thursday, February 9, 2017

10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Credit unions have offered electronic statements and disclosures for years. However, many are still sending other disclosures via paper. Rather than obtaining E-SIGN Act consent only for periodic statements, credit unions should ensure their pre-consent disclosures include other required disclosures they want to send electronically. With the proper consent, privacy policies, change-in-terms notices, certificate maturity notices, and other disclosures can be sent electronically.

This webinar will explain the E-SIGN Act consent process and outline best practices to ensure you have an effective, compliant e-disclosure process. You will also learn about other notices and information that can be sent electronically even without E-SIGN Act consent.

Continuing Education: Attendance verification for CE credits upon request


  • Disclosures, notices, and statements credit unions should consider sending electronically
  • Required content for pre-consent disclosures
  • E-SIGN Act’s requirement for documenting how a consumer “reasonably demonstrates” the information can be accessed electronically
  • When new E-SIGN Act consent would be required due to hardware or software changes
  • Consequences of delivering disclosures or other documents electronically without the required consent

    • E-SIGN Act consent process requirements
    • Articles and resources summarizing E-SIGN Act requirements
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


This informative session is designed for IT, compliance, audit, and operations staff.

PLEASE NOTE: Webinar content is subject to copyright and intended for your individual financial institution’s use only.