This is a 90-minute webinar.
9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Deposit operations specialists have a multitude of responsibilities in the back of the house. They must be knowledgeable, accurate, and informed – or risk fines and exam issues. This webinar will provide the latest deposit ops updates and provide a detailed manual for future reference.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Handle CP 2100 and W-9 errors and B notices
- Manage CTRs
- Catch Reg CC hold errors
- Manage product changes
- Review documents for CIP violations
- Discuss Reg E claims
- Understand opt-in and opt-out for overdrafts
Finally, a program for operations! After this program, your deposit operations specialists will be able to handle new and continuing operations issues, including managing Reg E claims, Reg CC holds, and CTRs. CIP’s vast and never-ending challenges will also be addressed. These compliance issues are managed at the back of the house. Dropping the ball can cause fines and problems during regulatory examinations. Join us to learn the latest about deposit operations.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This timely webinar will benefit deposit operations managers, deposit operations staff, call center employees, mobile banking personnel, and compliance staff that support the deposit side of the institution.
- Deposit compliance manual to train your staff
- Employee training log
- Interactive quiz
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.