9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
In today’s lending environment, your institution must be able to merge traditional collection methodologies with innovative communication techniques to create the most effective recovery process possible. Much has happened over the last few years that directly impacts your collections department. From improving collection calls to using the full potential of emerging technologies, this informative session will sharpen your collection skills and better position you to assist troubled borrowers and maximize recovery.
Attendance certificate provided to self-report CE credits.
- Re-imagining your collections program
- Maximizing your core processor and other software
- Designing your collections campaign
- Crafting the perfect collections call
- Evaluating and implementing new technologies
- Incentive plan design and control
- TAKE-AWAY TOOLKIT
- Collections solutions matrix
- Incentive plan worksheet
- Sample collections campaign
- Employee training log
- NEW – Interactive quiz
DON'T MISS THIS RELATED WEBINAR!
|"Successful Skip Tracing Techniques for Locating Borrowers & Recovering Collateral"
Tuesday, January 22, 2019
All webinars are available for six months after broadcast
WHO SHOULD ATTEND?
This informative session is designed for executives, CFOs, lending managers, loan officers, collections managers, collections staff, and anyone interested in maximizing the collections function.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.