9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Given the rapid changes in the types of electronic payments and devices, there is often confusion regarding whether Reg E applies or whether NACHA, UCC, or Visa/MC rules apply. For example, does Reg E apply to remote deposit capture or to electronic check presentment? What if the transaction started as a paper check but was converted to an ACH debit? What if your institution has adopted a “zero liability” program under the Visa/MC rules? If the ATM/debit card had an EMV chip, can the liability for the loss be shifted to the merchant or ATM operator? This webinar will explain how to determine if Reg E applies in each situation and how to handle unauthorized electronic fund transfers under Reg E. It will also explain those situations when the NACHA, UCC, or Visa/MC rules apply to the unauthorized electronic fund transfer.
Attendance certificate provided to self-report CE credits.
- What types of transactions does Reg E cover?
- Your institution’s responsibilities under Reg E
- How to determine which rules apply: Reg E, NACHA, Visa/MC, or UCC
- The “dead zone” between the NACHA and Reg E rules
- Risk of not using EMV chip-enabled equipment
- TAKE-AWAY TOOLKIT
- Summary listing of which entity has liability for each type of electronic payment fraud
- Employee training log
- NEW – Interactive quiz
WHO SHOULD ATTEND?
This informative session will benefit deposit staff, tellers, service representatives, new accounts personnel, account officers, managers, auditors, attorneys, and compliance personnel.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.