Frontline & New Accounts Webinars

 

Printable Webinar Schedule

Series

2018 Compliance Series

Series

2018 New Accounts Series

Series

Frontline Fundamentals Series

Recorded
Webinar
1/30/18

Compliance Series:
Job-Specific Compliance Training for the Frontline

Recorded
Webinar
2/22/18

New Accounts Series:
Opening Consumer Accounts: Regulations, CDD & Documentation

Recorded
Webinar
3/6/18

New Accounts Series:
Opening Deposit Accounts for Nonprofit Organizations

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Introduction to US Banking & the Payments System

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Regulations & Compliance: The Big Picture

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Essentials of Endorsements, Negotiable Instruments & Cash Handling

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Delivering Member Service Excellence

Recorded
Webinar
4/18/18

Compliance Series:
Compliance Rules All Staff Must Know: Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations

Recorded
Webinar
4/19/18

Top 25 Things to Know About Reg CC Changes Before July 1, 2018

Recorded
Webinar
5/1/18

Handling Powers-of-Attorney & Living Trust Documents for Deposit Accounts & Loans

Recorded
Webinar
5/9/18

All You Need to Know About E-SIGN, E-Statements & E-Disclosures

Recorded
Webinar
5/10/18

New Accounts Series:
Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements

Recorded
Webinar
6/12/18

Overdraft Disclosure Requirements: Regulations, UDAAP & Legal Risks

Recorded
Webinar
6/19/18

Safe Deposit Issues: Drilling, Unpaid Rent, Death & Unclaimed Property

Recorded
Webinar
6/20/18

Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Recorded
Webinar
6/26/18

Notary Essentials, Legalities & Best Practices

Recorded
Webinar
6/27/18

New Accounts Series:
Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues

Recorded
Webinar
8/23/18

New Accounts Series:
Opening Minor Accounts: Signature Cards, Access, Ownership

Recorded
Webinar
8/29/18

Managing Provisional Credit Under Reg E

Recorded
Webinar
9/10/18

How to Originate & Onboard a New ACH Business: Set Up, Risk Assessment, Registry, Audit & Third-Party Senders

Recorded
Webinar
9/12/18

Placing Reg CC Holds Compliantly & With Confidence: Clarifying the Confusion

Recorded
Webinar
9/17/18

Handling Business Account Transactions: Dos, Don’ts & Best Practices

Recorded
Webinar
10/9/18

Cyber Series:
Cyber Threats: Prevention, Detection & Response

Recorded
Webinar
10/11/18

New Accounts Series:
Opening Accounts for Nonresident Aliens

Recorded
Webinar
10/15/18

Handling Subpoenas, Summonses, Garnishments & Levies

Recorded
Webinar
10/22/18

Stop Payment Versus Written Statement of Unauthorized Debit (WSUD): Which Is It?

Wednesday
Nov 14
2018

Compliance Series:
Robbery Preparedness: Requirements & Proven Strategies

Thursday
Dec 6
2018

Improving Teller Performance: Head Teller Development

Monday
Dec 10
2018

Filing the New SAR Form, Deadline January 1, 2019

Thursday
Dec 13
2018

Your Depositor Has Died: Actions to Take, Mistakes to Avoid

Tuesday
Dec 18
2018

Closing or Changing Deposit Accounts for Consumers & Businesses

Tuesday
Jan 8
2019

Teller Training Series: Compliance Training for the Frontline

Monday
Jan 14
2019

IRA & HSA 2019 Update, Including Tax Reform Considerations

Thursday
Jan 31
2019

Teller Training Series: Frontline Fraud Prevention: Stopping Fraud at the Teller Line

Tuesday
Feb 12
2019

Teller Training Series: Risks & Precautions for Endorsements & Other Negotiable Instruments

Thursday
Feb 14
2019

Prepaid Cards: Your Credit Union's Responsibilities Under the New Rules, Effective April 1, 2019

Thursday
Feb 21
2019

The New NIST Digital Identity Guidelines: Impact on Passwords, Security Questions & Account Lockouts

Monday
Feb 25
2019

Debit Card Chargebacks Part 1: Understanding Visa Rule Changes

Wednesday
Feb 27
2019

ACH Specialist Series: ACH Dispute Resolution

Monday
Mar 11
2019

Teller Training Series: Cross Selling: The Key to Accountholder Satisfaction & Retention

Tuesday
Mar 12
2019

Synthetic ID Fraud: What It Is, How It Works & Real-Life Scenarios

Thursday
Mar 14
2019

Debit Card Chargebacks Part 2: Understanding Mastercard Rule Changes

Monday
Mar 25
2019

Handling Power of Attorney & Living Trust Documents on Deposit Accounts & Loans

Wednesday
Apr 3
2019

UDAAP: Consumer Complaint Monitoring & Avoiding Harm

Monday
Apr 8
2019

Notary Essentials & Legalities

Wednesday
Apr 10
2019

Teller Training Series: Accurately Completing the CTR Line-by-Line

Monday
Apr 29
2019

Hacking the Weakest Link: The Role of Staff in Maintaining IT Security

Wednesday
May 15
2019

Teller Training Series: Managing Dual Control & Cash Limits

Thursday
Jun 6
2019

Handling Dormant Accounts, Unclaimed Property & Escheatment

Wednesday
Jun 12
2019

IRA Series: Handling IRA Required Minimum Distributions & Roth Distributions

Tuesday
Jun 18
2019

Regulation E Series: Reg E Fundamentals

Wednesday
Jun 19
2019

Electronic Returned Items: Combating Fraud

Thursday
Jun 27
2019

Living, Grantor & Family Trust Accounts: Common Problems in Account Opening & Lending

Tuesday
Jul 2
2019

Managing Accounts & Records for Nonresident Aliens: Opening, Identifying, Monitoring & Tax Reporting

Wednesday
Jul 10
2019

FinCEN Guidelines on Reporting Elder Financial Exploitation

Wednesday
Jul 17
2019

BSA Series: Job-Specific BSA Training for the Frontline

Thursday
Jul 18
2019

Regulation E Series: Legally Handling ATM & Debit Card Claims Under Regulation E

Tuesday
Jul 30
2019

Opening Accounts Online: Rules, Risks & Best Practices

Tuesday
Aug 20
2019

Regulation E Series: How to Handle Unauthorized Electronic Fund Transfers Under Reg E

Tuesday
Aug 27
2019

Opening Donation, Memorial & Other Accounts for Nonprofit Organizations & Corporations

Wednesday
Aug 28
2019

IRA Series: Top 10 Most Misunderstood IRA Issues: Turning Confusion into Confidence

Tuesday
Sep 10
2019

Managing Minor Accounts: Withdrawals, Transfers, CDD, Closing & Best Practices

Tuesday
Oct 8
2019

Head Teller Training: Maximizing Teller Performance

Wednesday
Oct 9
2019

When a Depositor Dies: Legal Requirements, Practical Issues & FAQs

Wednesday
Oct 16
2019

Regulation E Series: Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Thursday
Oct 17
2019

POD Account Documentation, Compliance, Beneficiaries & Closing

Wednesday
Oct 23
2019

Medallion & Signature Guarantee Risks, Rules & Best Practices

Tuesday
Oct 29
2019

Personal Accounts: Ownership, Authorization, Titling & Documentation

Wednesday
Nov 13
2019

Closing or Changing Accounts for Consumers & Businesses

Wednesday
Nov 20
2019

Robbery Preparedness: Meeting Your Annual Compliance Requirement

Wednesday
Dec 4
2019

Safe Deposit Issues: Delinquency, Death & Abandonment

Wednesday
Dec 11
2019

Business Accounts: Who is Authorized to Open, Close, Transact?

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We provide credit union webinars on compliance, lending, regulations, security, operations, new accounts, collections, fraud, security & other topics. For more information on credit union education and online training opportunities, join our mailing list.