2021 Collection Series

Registration Options & Pricing

Please select your membership status.

On-Demand Access Includes:

  • Unlimited Access to Webinar Recording
  • Can be viewed anytime 24/7, beginning 2 business days after the webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up

6-Part Series

What happens when your consumer, residential, or commercial borrowers are at risk of default? Do your lenders and loss-mitigation specialists understand all available options to minimize potential losses?

Purchase Webinars Individually or Purchase the Series to Get All 6 Webinars for the Price of 5!

From the early stages of a delinquent loan with a cooperative borrower, to bankruptcy and beyond, this series will provide the knowledge, skills and tools needed to make informed, effective decisions. Learn the legalities, compliance issues, and best practices for collections, troubled debt, mortgage delinquency, and bankruptcy – including virtual techniques. Then you’ll be prepared to avoid the liabilities and missteps inherent in the collection process.

Collection Series Topics

90-minute webinars

Session Dates & Descriptions

Webinars start at: Noon Pacific – 1 PM Mountain – 2 PM Central – 3 PM Eastern

Click on presenters’ names below for more information.

April 13, 2021
Regulatory Alphabet for Collections Compliance

Louis Ursini & Amy Hanna Keeney, Adams and Reese, LLP

Do you know the dos and don’ts regarding debt collection? What parts of the regulatory alphabet soup apply? It’s more important than ever to understand the legalities and evolution of debt collection. The CFPB recently released a new debt collections rule, the pandemic has upended debt collection efforts, and state regulators are becoming more active. The FDCPA and Reg F got a refresher, UDAP/UDAAP is an on-going concern, and the TCPA is still before the Supreme Court (at this writing). Join us for a comprehensive overview of the shifting landscape of collection regulations and litigation trends.

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May 11, 2021
Your Borrower Is Threatening Bankruptcy, Now What?

Elizabeth Fast, Spencer Fane LLP

When a borrower threatens to file bankruptcy, your financial institution must act quickly before the bankruptcy is filed to ensure your loan documents are sufficient and your security interest is properly perfected. Once bankruptcy has been filed, it is too late to improve the financial institution’s position. Attend this session to learn the immediate steps your financial institution must take to be prepared for bankruptcy filings. There are also alternatives to filing bankruptcy, which may be better for both the borrower and lender. This webinar also will address these alternatives, including payment deferrals, forbearance agreements, workouts or restructuring loans, deeds in lieu of foreclosure, voluntary surrender of collateral, and short sales.

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May 25, 2021
The Virtual World of Collections

David A. Reed, Reed & Jolly, PLLC

One day your collections team was at the office and it was business as usual. The next day everyone was at home wondering how to access work files. Most financial institutions were thrust into a virtual workflow almost overnight. But now it’s time to go beyond the initial “ad hoc” approach and prepare for a dramatic increase in delinquencies as forbearance agreements and other temporary rescue efforts time out.

Transitioning the traditional collection methods to the virtual workflow is simply not good enough. The risk of not integrating the virtual collections function into the rest of the financial institution could have far-reaching negative impacts for members and your bottom line. This session, presented by a seasoned compliance attorney who was a former collections manager, will walk you through the best practices of imagining and managing a virtual collections process that effectively serves both borrowers and lenders.

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June 9, 2021
Troubled Debt Restructuring in the COVID Economy

Stephen J.M. Schiltz, CLA

Troubled debt restructurings (TDRs) were common during the Great Recession and are now making a comeback in the COVID economy. Relief was granted to credit unions in 2020 with Section 4013 of the CARES Act and the Interagency Statement. But what happens when that relief expires? Subsequent loan deferments and modifications will have to be evaluated for TDR reporting. This session will guide you through the process of identifying TDRs, calculating required reserves, compiling financial disclosures, and implementing best practice recommendations along the way. Please bring your questions!

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June 23, 2021
Managing Mortgage Delinquency

David A. Reed, Reed & Jolly, PLLC

Every delinquent loan is important, but real estate loans take top priority because of their size and complexity. Nothing is ever easy with a bad real estate loan. Between mounting regulations and a troubled borrower sits the financial institution – stuck in the middle with its balance sheet increasingly at risk. In addition, lawmakers, regulators, and consumer protection attorneys keep an eager eye on your real estate portfolios, particularly the collections and foreclosure processes.

There is too much at stake to lose rescue opportunities for real estate loans or make a fatal error during foreclosure. This interactive session will walk your team through the hazy labyrinth of laws, rules, regulations, and best practices surrounding the real estate collections process. From understanding the best communications methods and tactics to appreciating the most effective recovery strategy, this session is sure to provide valuable guidance and insight that will save you time, effort, and money! Join us for a tour through the new world order of managing mortgage delinquency.

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July 20, 2021
Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks

Elizabeth Fast, Spencer Fane LLP

The number of consumer bankruptcies continues to increase. The process is complicated, time-consuming, and expensive for lenders. Many lenders waste time and money handling bankruptcies because the bankruptcy rules aren’t clearly understood. This webinar will explain the actions required to protect your financial institution’s interests in each bankruptcy situation. It will cover both Chapter 7 and Chapter 13 bankruptcies and explain all the processes, including exempt property, fraudulent transfers, preference payments, cramdowns, reaffirmations, and rights of setoff.

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