This is a 90-minute webinar.
10:00 am – 11:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Now what? A borrower passed away, but still owes money to your institution. What are the chances of collecting? How do you go about it – compliantly? Is setoff an option? What about relatives or joint accounts? How can you miss this jampacked webinar with the answers to all your questions?
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Take the proper steps when a probate estate is opened
- Handle cases where a probate estate is never opened
- Determine when the deceased’s relatives and other parties can be held liable for loan repayment
- Identify situations when death of a co-borrower can constitute a loan default
- Exercise your institution’s right of setoff against the deceased’s deposit accounts
- Explain the special rules for home mortgage loans when a borrower dies
WEBINAR DETAILS
It’s bound to happen. One of your borrowers dies still owing on a loan or other obligation. In this situation, you must act swiftly to increase the chances of collecting on the loan and to avoid liability. What should you do? Join us to learn the 10 most important lessons when dealing with a borrower’s death. This webinar will thoroughly explain the proper procedures and processes to follow when a borrower dies, including the special procedures under the mortgage servicing rules regarding home loans.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session will benefit all loan officers, loan operations personnel, collections staff, service representatives, compliance personnel, auditors, attorneys, and managers.
TAKE-AWAY TOOLKIT
- Sample procedures for handling and collecting loans of deceased borrowers
- Employee training log
- Interactive quiz
DON'T MISS THIS RELATED WEBINAR! |
| "10 Lessons Learned When a Depositor Dies" September 9, 2020 Available Now |
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.
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