2020 Deposit Account Series

Registration Options & Pricing

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Recorded Webinar Includes

  • Recording of the Live Webinar
  • Can be viewed anytime 24/7, beginning 2 business days after the webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up

6-Part Series

Every interaction is an opportunity to meet a need with excellence. New account? Overdraft? Deposit with cash back? Stop payment? Power-of-attorney? Do you have the knowledge and confidence to efficiently handle a wide array of deposit account issues – compliantly?

Purchase Webinars Individually or Purchase the Series to Get All 6 Webinars for the Price of 5!

Member service representatives who open and complete deposit account transactions must have a broad understanding of multiple account types, account titling and access, endorsements, CIP, accountholder rights and responsibilities, and compliance requirements. They must also be capable of handling more complex issues, including powers-of-attorney, trusts, and other negotiable instruments. This series will address all these issues and more, plus provide an update on deposit operations issues and new guidance regarding banking cannabis businesses.

Deposit Account Series Topics

Session Dates & Descriptions

Click on presenters’ names below for more information.

January 15, 2020
Compliance at Account Opening

Deborah Crawford, Gettechnical Inc.

This program will focus on the federal requirements to open a new deposit account. It will address how CIP and CDD under the Bank Secrecy Act have affected the identification and questionnaire process and how to place a Regulation CC hold on a new account. You will learn what each required disclosure means to your institution and accountholders. In addition, this program will explain overdraft requirements, W-9 and W-8BEN new account requirements for nonresident aliens, and many other federal issues. Attend this jam-packed session to learn the ins and outs of opening deposit accounts compliantly.

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January 30, 2020
UCC 3 & 4 Check Issues: Stop Payments, Postdated, Stale-Dated & Endorsements

Mary-Lou Heighes, Compliance Plus, Inc.

An accountholder cannot possibly understand why a check was paid before the date on the face of the check. A payee is at your teller window with a check that is more than six months old. Is it still valid? John has a check in his hands payable to ACME Widgets and wants to deposit it into his personal account. And what about a check made payable to a deceased payee?

Check handling issues arise daily and are often a source of confusion for both accountholders and staff. The Uniform Commercial Code (UCC) articulates the rights and liabilities of each party to a transaction. Each state has adopted these laws in substantially similar form to provide guidance to financial institutions. This program will explain the most common (and not so common) issues and outline the rights and responsibilities of each party to a check. Join us to learn how to handle checks correctly and with confidence.

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February 18, 2020
Banking Cannabis Businesses: Hemp, CBD, THC & More

Joseph Silvia, Howard & Howard Attorneys PLLC

More than 30 states have legalized some form of cannabis, whether hemp, marijuana, or CBD. Companies that are directly and indirectly involved in the cannabis business continue to seek viable financial services and relationships. However, many struggle to gain consistent access to financial institutions due to a lack of guidance on accepting and monitoring such relationships. At the same time, financial institutions are eager to get consistent regulatory guidance, so they can provide the services requested. This webinar will focus on how financial institutions are currently accepting deposits, lending money, and providing other financial services to cannabis businesses and their service providers – despite the lack of guidance or comprehensive comfort under federal law.

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February 25, 2020
Deposit Operations Update 2020

Deborah Crawford, Gettechnical Inc.

Is there anything new in 2020 with deposit operations in the back of your shop? This webinar will look at new Regulation CC holds, beneficial ownership, error resolution, check handling, and operational issues in the back of the house. It will also address how to check CIP and keep good internal controls on signature cards, but will focus on any new developments in 2020.

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March 25, 2020
Advanced New Account Issues: POAs, Trusts, Estates & More

Deborah Crawford, Gettechnical Inc.

From living trusts, to estates, to powers of attorney, experienced new account staff are now receiving complex legal documents to open accounts. How do you review and handle legal documents? How can accounts be opened safely? Why are some institutions losing millions on fiduciary accounts? This webinar will explore some of the advanced issues when opening deposit accounts. It is designed for staff with several years of experience with opening deposit accounts.

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April 8, 2020
10 Overdraft Hotspots, Including Regulations, Lawsuits & Guidance

Deborah Crawford, Gettechnical Inc.

It’s 2020 and the examiners are expected next month. Will your financial institution pass the test? This program is designed to provide an update and the steps needed to complete an overdraft service checkup on your program before examiners arrive. Whether your system is automated or ad hoc, there are some themes and specifics examiners will target this year. Join us for a look at litigation, federal laws, state law issues, and other overdraft “hotspots” in this regulatory environment. It continues to be shifting sand.

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