Monday
Mar 23
2020

Get Ready for New ACH Return Code R11: Effective April 1, 2020

Registration Options & Pricing

Please select your membership status.


Live Webinar Includes

  • One connection to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Presenter’s Contact Info for Follow-Up

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up
150+
Webinars
Available
100%
Satisfaction
Guaranteed

9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Learn to determine when, why, and how to use the new R11 ACH return reason code – and the other required changes. Are you ready for the April 1 implementation deadline?

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Understand how and why to use the R11 return reason code
  • Distinguish between the uses for R10 and R11
  • Implement necessary changes to your Written Statement of Unauthorized Debit
  • Assess how this new code impacts return tracking
  • Identify which entries may be reinitiated under this new rule

WEBINAR DETAILS

Effective April 1, 2020, there will be a repurposed return reason code to use when dealing with transactions that are authorized, but not quite correct. This session will explore the similarities and differences between the existing R10 and the new R11 return reason code. It will address needed changes to the Written Statement of Unauthorized Debit, tracking and reporting requirements, and examine case studies to illustrate which code is appropriate for each situation.

This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session will benefit ACH operations staff, compliance personnel, frontline staff, and AAP candidates.

TAKE-AWAY TOOLKIT

  • Sample Written Statement of Unauthorized Debit
  • Employee training log
  • Interactive quiz

DON'T MISS THIS RELATED WEBINAR!

"Handling ACH Exceptions & Returns"
Thursday, June 18, 2020

 

NOTE:  All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

MEET THE PRESENTER

You might be interested in:

We provide credit union webinars on compliance, lending, regulations, security, operations, new accounts, collections, fraud, security & other topics. For more information on credit union education and online training opportunities, join our mailing list.