Thursday
Jun 18
2020

Handling ACH Exceptions & Returns

Registration Options & Pricing

Please select your membership status.


Live Webinar Includes

  • Unlimited Connections to the Live Webinar
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Presenter’s Contact Info for Follow-Up

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available two Business Days Following Live Date
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up
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9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

There’s more to being an RDFI than simply following the ODFI’s instructions. Do you know how to handle exceptions – or how to identify them? Real-world scenarios will teach you how to mitigate risk and loss.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Identify your ACH Rules responsibilities as an RDFI
  • Employ troubleshooting tips for complex ACH challenges
  • Respond appropriately to RDFI ACH return and exception issues to mitigate potential risk and loss

WEBINAR DETAILS

Though an RDFI’s primary role in the ACH Network is to follow the ODFI’s instructions, there are unique processing situations that aren’t so cut and dried. This webinar will provide real-world ACH exception scenarios and explain how you can mitigate the chances for risk and loss. Learn to ask accountholders specific questions to determine the underlying problem and identify the applicable ACH Rules references for each issue.

This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.

WHO SHOULD ATTEND?

This informative session is ideal for ACH operations staff, compliance staff, auditors, and staff with the AAP or APRP accreditation.

TAKE-AWAY TOOLKIT

  • Troubleshooting tips to resolve accountholder disputes
  • Employee training log
  • Interactive quiz

DON'T MISS THESE RELATED WEBINARS!

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"2020 ACH Rules Update, Including Emerging & Real-Time Payments"
Tuesday, March 17, 2020
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"Impact of Reg CC Rule Changes on ACH & RDC: Effective July 1, 2020"
Tuesday, March 10, 2020
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NOTE:  All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.

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