9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET
Do you have questions about Reg E? What about preconceived notions? Resolve any murky uncertainty with this myth-busting program. Get clarity about Reg E dispute resolution, error definition, reporting timeframes, common misconceptions, and more.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Determine what is and isn’t an error under Regulation E
- Understand your error resolution responsibilities
- Identify required reporting timeframes for both financial institutions and consumers
- Correct common misconceptions
- Answer some of the frequently asked Regulation E questions
This session will define and explain the types of transactions covered by Reg E and the error resolution requirements. In addition to defining an error under the regulation, this program will cover the timing requirements for investigation and resolution of unauthorized transactions. Time will be spent busting common Regulation E myths and answering the most common dispute questions. Join us to ensure your financial institution is appropriately handling Regulation E to increase accountholder satisfaction, decrease examination findings, and minimize loss for your financial institution.
This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.
WHO SHOULD ATTEND?
This informative session is appropriate for ACH operations personnel, compliance staff, frontline employees, and debit card operations staff.
- Regulation E error resolution tracking log
- Employee training log
- Interactive quiz
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NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.