The New Security Officer: Responsibilities, Best Practices & Skill-Building Tools

Registration Options & Pricing

Please select your membership status.

Recorded Webinar Includes

  • Recording of the Live Webinar
  • Available 6 business days following Live date
  • Handout and Take-Away Toolkit
  • Available on Desktop, Mobile & Tablet
  • Free Digital Download, yours to keep
  • Share link with anyone at your credit union
  • Presenter’s contact info for follow-up

Designed for individuals who are new to credit union security, this webinar will help you prepare for the challenges ahead. If you have been the security officer for less than three years or have been newly assigned, this is the program for you. If you are a veteran security officer, this is a great refresher course on your position’s requirements. If your credit union hasn’t established the position of security officer and you perform the duties of Section 748 concerning robberies, burglaries, and larcenies, this is one program you don’t want to miss!

Join us to learn about the regulations, industry standard practices, and pointers on how to report to the board. This program will focus on Section 748 of NCUA’s Rules and Regulations and Letter to Credit Unions #02-CU-12 to demonstrate the framework of what your credit union security program should contain. The implementing regulations are very specific, while allowing leeway for risk management decision-making. This webinar will include best practices and demonstrate with actual pictures what is needed to comply, including:

Recorded Tuesday, November 17, 2015

Attendance certificate provided to self-report CE credits.

  1. Which staff members should be trained on security issues?
  2. When should you obtain help from law enforcement, regulators, or other security officers?
  3. Where to obtain training for special security problems, like internal fraud
  4. Should your credit union use a Case Management System?
  5. Reporting to the board


  • Requirements under Section 748 NCUA Rules and NCUA Letter to Credit Unions #02-CU-12
  • Security update on the latest trends in the field
  • Why a “security group” is necessary for your success
  • Records that credit union security officers should keep
  • What to teach your staff to be in compliance
  • Items to include/exclude in your written security program

    • ATM review checklist
    • Night inspection form to help implement your physical security inspections
    • “Proper Employee Conduct During and After a Robbery” form for your training program
    • Basic information on conducting physical risk assessments
    • Basic information on different robbery styles
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key


This informative session is directed to security officers, risk management professionals, internal auditors, compliance officers, and anyone who needs to understand the security function.

NOTE:  All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your financial institution is prohibited. Print materials may be copied for eligible participants only.


Thompson Consulting Group, LLC
You might be interested in:

We provide credit union webinars on compliance, lending, regulations, security, operations, new accounts, collections, fraud, security & other topics. For more information on credit union education and online training opportunities, join our mailing list.