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Working with Troubled Members: Loan Extensions, Deferments, Re-Aging, Refinancing & Incentives

Thursday, July 20, 2017

9:00 am – 10:30 am HST
12:00 pm – 1:30 pm PT
1:00 pm – 2:30 pm MT
2:00 pm – 3:30 pm CT
3:00 pm – 4:30 pm ET

Every financial institution needs a robust loan workout system to effectively manage today’s evolving loan portfolios. This essential area is at the crossroads of service and regulatory scrutiny. The current economy, as well as lack of planning, is putting many borrowers at risk – but your institution is in a unique position to assist them. Every examiner knows that if there were no loan modifications rules, your delinquency ratio would be zero. That’s why they take a hard look at every account re-age to ensure it’s not an attempt to hide bad debt with no hope of repayment.

To successfully maneuver through a modification, your team must understand the borrower’s financial situation, the property’s condition and valuation, internal policies and procedures, and regulatory guidance. Are you ready to assist borrowers and your institution weather this storm? From extensions, to deferments and re-aging, to refinancing and short sales, there are numerous ways to help borrowers through tough times. Your staff needs to know when and how to effectively use the tools to avoid regulatory and legal pitfalls.

Continuing Education: Attendance verification for CE credits upon request

HIGHLIGHTS

  • Difference between delinquent and troubled borrowers
  • Regulatory guidance of loan modifications
  • Secondary market considerations
  • Tools and techniques for effective loan modifications
  • Policy requirements and guidelines
  • Staff incentive landmines

  • TAKE-AWAY TOOLKIT
    • Sample loan modification policy
    • Real estate loan workout worksheet
    • Collections solutions matrix sample
    • Employee training log
    • Quiz you can administer to measure staff learning and a separate answer key

WHO SHOULD ATTEND?

This timely webinar will benefit executives, managers, loan officers, lending personnel, accounting and finance staff, collectors, and other staff that work with troubled borrowers.

PLEASE NOTE: Program content is subject to copyright and intended for your individual financial institution’s use only.

MEET THE PRESENTER