Compliance Training for the Frontline

Did you know that one “simple” transaction like a deposit of cash and a few checks into a checking account can be governed by at least seven regulations or Acts?  Frontline staff are responsible for placing appropriate holds, providing timely, accurate disclosures, and identifying and reporting suspicious activity – all while providing outstanding service.  This program will dive into the regulations that affect the frontline from A to Z and back again. 

This webinar will also address the frontline’s role with compliance reviews and audits and detail the nuts and bolts of a compliance exam.  You’ll learn about the deposit compliance issues recently cited by examiners and how to avoid similar errors.  In addition, the tools provided can be used daily to guide you through regulatory requirements, aid in identifying red flags, and assist in answering accountholder questions.  Both new and seasoned frontline staff will benefit from this jam-packed, fast-paced session that will also meet annual training requirements.  Don’t miss it!