Opening Accounts Online: CIP, CDD, Documentation & More

On-Demand Webinar:
StreamedMar 9, 2022Duration90 minutes
  • Unlimited & shareable access starting
    two business days after live stream
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  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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Convenient, compliant, and contactless.

Anything with those features is bound to be a hit with consumers.  Does your institution allow online account opening? Do you understand the CIP, CDD, and documentation requirements?  Join this webinar to get expert guidance on how to meet all the benchmarks and minimize risk.

  • Explain and implement the six-step consent process to open “no-contact” accounts
  • Understand which deposit regulations are related to E-SIGN and have specific compliance provisions
  • Use the most recent BSA guidance for satisfying the due diligence requirements for CIP (Customer Identification Program)
  • Define and identify acceptable documents to open accounts and incorporate risk mitigation strategies into the new account process
  • Determine if enhanced due diligence steps are required to open the account


When opening accounts online, E-SIGN compliance is one piece of the puzzle, while knowing the “true identity” of the customer for BSA and CIP purposes completes the process.  What additional “out-of-wallet” questions should be asked when accounts are opened online?  How does electronic account opening impact BSA risk assessment?  Learn about the additional controls needed to protect your financial institution and red flags for reporting suspicious activity in an online environment, including risk mitigation strategies and CIP required documentation and “reasonable belief” of the customer’s true identity.


This informative session is designed for compliance officers, risk managers, operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures.


  • Current exam procedures and many resources for online banking
  • E-SIGN checklist and answers to common questions
  • Social media policy template
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

Presented By

Susan CostonisSusan Costonis
Compliance Training & Consulting for Financial Institutions

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