All Webinars

 

Printable Webinar Schedule

Series

2018 Consumer Debt Series

Series

2018 IRA Series

Series

2018 Compliance Series

Series

2018 Cyber Series

Series

2018 Director Series

Series

2018 New Accounts Series

Series

2018 Call Report Series

Series

2018 Marketing Series

Sale

Emerging Leader Education: Consumer Loan Portfolio Grading: Assessing Strengths & Mitigating Weaknesses

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Building a Better Board: Recruiting & Improving Your Credit Union Board

Sale

Essential HR Recordkeeping from Hiring to Firing

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Creating a Social Media Policy & Strategy That Everyone Can "Like"

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Emerging Leader Education: How to Avoid Lender Liability Claims: Compliance, Regulatory Issues & Best Practices

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How to Handle Difficult Members: Effectively Dealing with Intimidation, Negativity & Anger

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The Role of the Board in the Examination Process

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12 Fundamental Audit Steps to Strengthen Internal Controls

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Emerging Leader Education: Turning Credit Union Financial Statements into Useful Ratios & Trends

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Expanding Loan Portfolios & Improving Loan Profitability Using Credit Migration Modeling

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Advanced Endorsements: POAs, Businesses, Trusts & More

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Member Complaint & Response Management

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Avoiding Loss at the Teller Line

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You're the New HR Officer, Now What?

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Credit Union Basics for New Employees Part 1: Financial System, Deposit Operations, Lending

Sale

Collection Call Techniques: Compliant Telephone Scripts & Responses

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Credit Union Basics for New Employees Part 2: Regulatory Issues, Exams, Audits

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Members for Life: Creating an Effective Member Retention Plan

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HR Danger Zones: Regulations, Requirements & Best Practices to Keep You Out of Trouble

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Increasing Sales Now: How to Develop & Implement an Effective Internal Sales Campaign

Sale

The New Security Officer: Responsibilities, Best Practices & Skill-Building Tools

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The Essentials of Collection Law

Sale

Overseeing Credit Union Performance: The Role of Audit

Sale

Teller Development: Managing Dual Control & Cash Limits

Sale

Top 10 Ways to Improve Skills as a Supervisory Committee

Sale

Creating a Consumer Lending Machine: Products, Concepts & Strategies

Sale

The CFPB’s Four Ds of Fair Lending:
Deceptive Marketing, Debt Traps, Dead Ends & Discrimination

Sale

Outsourcing Tech Services: Regulations, Examiner Expectations & Actions for Vendor Management

Sale

Managing Absenteeism & Leaves of Absence

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Prospect-to-Member Sales Techniques

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Treasury Services: New Delivery & Service Models for Cash Management

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Board Oversight & Responsibility for ACH Risk

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Manufactured & Mobile Home Lending Standards & Eligibility: Origination, Underwriting & Loan Closing Guidelines

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Risks & Precautions for Endorsements & Other Negotiable Instruments

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Understanding Letters of Credit: Rules, Responsibilities & Liabilities

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15 Errors to Avoid When Conducting Internal Investigations

Sale

Saving for Education: Coverdell & College Savings Plans

Sale

REACT ⚫ ESCAPE ⚫ SURVIVE
Preparing Your Institution & Staff for an Active-Shooter Incident

Sale

Skills & Tools for Improving Teller Performance

Sale

Recognizing & Responding to Elder Fraud: What Every Staff Member Should Know

Sale

Rewarding & Retaining the Best Employees

Sale

ADA Website Compliance Requirements & Common Errors

Sale

Asset-Liability Management Overview

Sale

Identifying Fraudulent Transactions: Including Recent FinCEN Advisory on Email Fraud Schemes

Sale

Auditing Call Reports

Sale

Military Lending Act: Exam Procedure Changes, Post-Implementation Considerations & FAQs

Sale

The Board Evaluation Process: Steps, Tools & More

Sale

Human Resource Dos & Don’ts for Supervisors

Sale

Managing TDRs Start to Finish: Initial Identification to Rewriting to Non-TDR Status

Sale

What the Board Needs to Know About Vendor Management

Sale

Communicating in a Crisis: How to Protect Your Reputation & Brand

Sale

Report Writing for Auditors: Tips, Tools & Best Practices

Wednesday
Aug 2
2017

Advertising Compliance: Website, Print, TV & Radio

Thursday
Aug 3
2017

Business Signature Cards & Resolutions: Entities, Authority & Documentation

Tuesday
Aug 8
2017

How to Legally Compensate Mortgage Loan Originators

Wednesday
Aug 9
2017

Real Estate Series:
Appraisals & Evaluations for Consumer Real Estate Lending: Interagency Guidance, Regulator Issues & FAQs

Thursday
Aug 10
2017

Dealing with Employee Discipline, Complaints, Performance Issues & More

Tuesday
Aug 15
2017

TILA Rules for Non-Mortgage & Non-Credit Card Lending

Wednesday
Aug 16
2017

BSA Compliance Series:
Job-Specific BSA for Deposit Operations: SAR Monitoring, 314(a) Requests & CIP

Thursday
Aug 17
2017

Managing a Residential Construction-to-Permanent Loan - Start to Finish

Friday
Aug 18
2017

New Military Lending Act Requirements for Credit Cards, Effective October 3, 2017

Monday
Aug 21
2017

Revisiting Your HMDA Policies & Procedures to Include Comprehensive Changes Effective January 1, 2018

Tuesday
Aug 22
2017

New Compliance Officer Boot Camp

Wednesday
Aug 23
2017

Vendor Problem Resolution: A Five-Step Approach

Thursday
Aug 24
2017

When a Borrower Dies: Next Steps & Best Practices

Tuesday
Aug 29
2017

Keys to Transitioning from Member Business Lending to Member Business Services

Wednesday
Aug 30
2017

Regulation E Series:
Comparing Regulation E with Visa & MasterCard Rules

Wednesday
Sep 6
2017

Understanding & Processing IRA Rollovers & Transfers

Thursday
Sep 7
2017

Responding to Official Demands for Member Funds: Subpoenas, Garnishments, Summonses & Levies

Monday
Sep 11
2017

Preparing for Reg CC Rule Changes Part 1: Impact, Detailed Changes & Action Plan

Tuesday
Sep 12
2017

Regulator Issues for the Credit Analyst

Wednesday
Sep 13
2017

Account Documentation Series:
Minor Accounts: Ownership, Documentation & Access

Thursday
Sep 14
2017

Director Series:
What Directors Should Know About Risk Management

Tuesday
Sep 19
2017

Managing & Mitigating Data Breaches: Fraud, Forensics & Incident Response

Wednesday
Sep 20
2017

Supporting Documentation for the ALLL: Current Rules & Future Expectations Under CECL

Thursday
Sep 21
2017

ACH Specialist Series:
RDFI Returns: 2 Day vs. 60 Calendar Days – Understanding the Difference

Tuesday
Sep 26
2017

Financial Literacy for Directors Part 1: Introduction to Key Risk Components at a Credit Union

Wednesday
Sep 27
2017

Step-by-Step SAR Completion: Dos & Don’ts

Thursday
Sep 28
2017

Record Retention & Destruction Rules: Compliance & Best Practices

Monday
Oct 2
2017

Preparing for Reg CC Rule Changes Part 2: Operations Systems, Audit & Reporting Implications

Tuesday
Oct 3
2017

Surviving a TRID Compliance Exam

Wednesday
Oct 4
2017

Countdown to the New HMDA Rules Effective January 1, 2018

Thursday
Oct 5
2017

Keys to Effective Employee Recruitment, Onboarding & Retention

Wednesday
Oct 11
2017

Proper Repossession, Notice & Sale of Non-Real Estate Collateral

Thursday
Oct 12
2017

Real Estate Series:
ARM & Balloon Payments: Clarifying the Confusion

Monday
Oct 16
2017

Planning & Compliance Considerations for the New Fannie Mae & Freddie Mac Uniform Residential Loan Application

Tuesday
Oct 17
2017

The Only Guide to Understanding Share Insurance You'll Ever Need

Wednesday
Oct 18
2017

Beyond EMV: Trends in Payments & What It Means for Credit Unions

Thursday
Oct 19
2017

Financial Literacy for Directors Part 2: How to Interpret Key Ratios & Financial Statements

Tuesday
Oct 24
2017

All About 1099 Reporting Part 1: Forms 1099-A & 1099-C: Foreclosures, Repossessions & Debt Settlements

Wednesday
Oct 25
2017

Risk Management Series:
Establishing or Maturing Your Vendor Risk Management Program

Thursday
Oct 26
2017

BSA Compliance Series:
Job-Specific BSA Training for the Frontline: CTRs, SARs, CIP & More

Monday
Oct 30
2017

Preparing for the Impact of New Prepaid Card Rules Under Regulation E: Deadline April 1, 2018

Tuesday
Oct 31
2017

CECL Loss Estimation Methodologies: Using Your Credit Union's Data History to Create Workable Options

Thursday
Nov 2
2017

Cost-Effective Strategies to Enforce Creditor Rights in Consumer Bankruptcies

Tuesday
Nov 7
2017

CFPB’s TRID Amendments: Understanding the Clarifications & New Expectations

Wednesday
Nov 8
2017

When a Depositor Dies: Next Steps & Best Practices

Thursday
Nov 9
2017

Regulation E Series:
Auditing for Regulation E Compliance

Monday
Nov 13
2017

HMDA-LAR Changes Part 1: Procedures & Tools for Capturing the New Data Fields, Effective January 1, 2018

Tuesday
Nov 14
2017

Account Documentation Series:
Accepting Powers-of-Attorney on Deposit Accounts

Wednesday
Nov 15
2017

ACH Specialist Series:
Federal Government ACH Payments: Reclamations & Garnishments

Thursday
Nov 16
2017

Director Series:
Required Compliance for the Board & Senior Management

Tuesday
Nov 28
2017

Avoiding Employee Job Misclassification Issues: Getting It Right!

Wednesday
Nov 29
2017

OFAC Sanctions Compliance: Update, Expectations & Best Practices

Thursday
Nov 30
2017

Robbery Preparedness for All Staff

Monday
Dec 4
2017

HMDA-LAR Changes Part 2: Completing New Fields with No Predefined Codes, Effective January 1, 2018

Tuesday
Dec 5
2017

Conducting a Collections Risk Assessment

Wednesday
Dec 6
2017

BSA Compliance Series:
Job-Specific BSA Compliance for Lenders

Thursday
Dec 7
2017

New Security Officer Training: Responsibilities, Best Practices & Skill-Building Tools

Monday
Dec 11
2017

Critical HMDA Issues for HELOC Applications & Coverage Changes for Commercial Lenders, Effective January 1, 2018

Tuesday
Dec 12
2017

All About 1099 Reporting Part 2: Forms 1099-INT & 1099-MISC: Vendor Payments, Prizes & Interest on Deposit Accounts

Wednesday
Dec 13
2017

Risk Management Series:
ACH Risk Management & Assessment: Risks, Controls & Ratings

Thursday
Dec 14
2017

Real Estate Series:
Mortgage Loan Disclosure Timing Issues

Tuesday
Dec 19
2017

The ALLL with TDRs & Foreclosed Assets

Wednesday
Dec 20
2017

Preparation Plan for CDD Changes to Beneficial Ownership Rules: Effective May 11, 2018

Wednesday
Jan 3
2018

Dealing with ACH Tax Refunds: Exceptions, Posting & Liabilities

Thursday
Jan 4
2018

Top Issues for 2017 HMDA Reporting: Due March 1, 2018

Tuesday
Jan 9
2018

Supervisory Committee & Board Training: Accessing, Understanding & Using Call Reports

Wednesday
Jan 10
2018

Loan Underwriting 101: Interviewing, Credit Reports, Debt Ratios & Regulation B

Thursday
Jan 11
2018

Board Secretary Training: Documenting Minutes, Corrections & Disagreements

Wednesday
Jan 17
2018

Consumer Debt Series:
Credit Reporting & Delinquent Accounts: Disputes, Revisions, Recent Guidance & More

Thursday
Jan 18
2018

Navigating Compliance Issues for Promotions, Bonuses, Contests & Sweepstakes

Tuesday
Jan 23
2018

IRA Series:
2018 IRA & HSA Update & Hot Topics

Wednesday
Jan 24
2018

Preparing for a Military Lending Act Audit

Thursday
Jan 25
2018

Same Day ACH Final Phase, Effective March 15, 2018: Funds Availability Requirements

Tuesday
Jan 30
2018

Compliance Series:
Job-Specific Compliance Training for the Frontline

Wednesday
Jan 31
2018

Understanding Personal Tax Returns Part 1: Schedules A, B, C & D

Thursday
Feb 1
2018

Exercising the Right of Setoff on Deposit Accounts & Loans

Friday
Feb 2
2018

Sexual Harassment at Work: Defining, Preventing & Intervening

Tuesday
Feb 6
2018

Fair Lending Challenges for HMDA Data Rule Changes: Expanded Data Fields & Lending Practices

Wednesday
Feb 7
2018

Cyber Series:
Emerging Technologies 2018: What Are They & Do They Matter?

Thursday
Feb 8
2018

Simplifying the Compliance Function: Tools & Checklists to Keep You on Track

Wednesday
Feb 14
2018

Preparing for the New Mortgage Servicing Rules: Final Implementation Date, April 19, 2018

Thursday
Feb 15
2018

Director Series:
Directors' Role & Responsibilities When a Data Breach Occurs

Wednesday
Feb 21
2018

Security Officer Reports to the Board: What is Required?

Thursday
Feb 22
2018

New Accounts Series:
Opening Consumer Accounts: Regulations, CDD & Documentation

Tuesday
Feb 27
2018

Understanding Personal Tax Returns Part 2: Schedules E & F

Wednesday
Feb 28
2018

CECL Rule Overview: Preparation, Planning & Data Collection

Thursday
Mar 1
2018

Supervisory Committee Overview: Rules, Regulations & Best Practices

Tuesday
Mar 6
2018

New Accounts Series:
Opening Deposit Accounts for Nonprofit Organizations

Wednesday
Mar 7
2018

Consumer Debt Series:
Managing Chapter 7 & 13 Consumer Bankruptcies: Special Rules, Cramdowns & Risks

Thursday
Mar 8
2018

Revisiting CDD Policies & Procedures to Include Beneficial Ownership Rule Changes Effective May 11, 2018

Tuesday
Mar 13
2018

Developing & Managing Employee Performance Through Effective Recruiting, Onboarding & Coaching

Wednesday
Mar 14
2018

ACH Rules Update 2018

Thursday
Mar 15
2018

Flood Insurance Compliance Review & Update 2018

Tuesday
Mar 20
2018

Call Report Series:
Recent Call Report Changes & Top 10 Errors

Wednesday
Mar 21
2018

Compliance & Legal Risks in Mobile Banking: Rules & Security Requirements

Thursday
Mar 22
2018

Completing the CTR Line-by-Line Effective May 28, 2018: Technical Changes, New Data Fields & Alternate Model Reporting

Tuesday
Mar 27
2018

Development of Real Estate Evaluations & Validating Existing Appraisals

Wednesday
Mar 28
2018

Collections & the Servicemember: From the MLA to SCRA

Thursday
Mar 29
2018

IRA Series:
IRA Overview: Traditional & Roth IRA & SEP Plans

Tuesday
Apr 3
2018

Cyber Series:
FFIEC Cybersecurity Assessment Tool: Issues & Answers

Wednesday
Apr 4
2018

BSA Special Risks: Policy, Law Enforcement & Regulator Issues

Thursday
Apr 5
2018

Dealing with Dormant Accounts, Unclaimed Property & Escheatment

Monday
Apr 9
2018

ADA Website Compliance: Requirements, Common Issues & Litigation

Tuesday
Apr 10
2018

Small Business Lending: Identifying Potential Credit Problems

Wednesday
Apr 11
2018

Developing a Strong Risk Assessment for Enterprise Risk Management

Thursday
Apr 12
2018

Impact of Regulation CC Rule Changes on RDC & ACH

Tuesday
Apr 17
2018

How to Complete & File UCC-1 Financing Statements

Wednesday
Apr 18
2018

Compliance Series:
Compliance Rules All Staff Must Know: Red Flags for Identity Theft, Bribery, Privacy & Ethical Considerations

Thursday
Apr 19
2018

Top 25 Things to Know About Reg CC Changes Before July 1, 2018

Wednesday
Apr 25
2018

Director Series:
Overseeing Credit Union Performance: The Role of Audit

Thursday
Apr 26
2018

Denied Loan Requirements: Consumer, Commercial & Real Estate

Tuesday
May 1
2018

Handling Powers-of-Attorney & Living Trust Documents for Deposit Accounts & Loans

Wednesday
May 2
2018

Understanding & Using Global Cash Flow in Underwriting Consumer Loans

Thursday
May 3
2018

Finance Charges: Getting It Right!

Tuesday
May 8
2018

Analyzing TRID Tolerance Cures: Clarifying the Confusion

Wednesday
May 9
2018

All You Need to Know About E-SIGN, E-Statements & E-Disclosures

Thursday
May 10
2018

New Accounts Series:
Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements

Tuesday
May 15
2018

IRA Series:
Current IRA Issues, Including Divorce, IRS Levies, Bankruptcies & Creditor Claims

Wednesday
May 16
2018

FFIEC Third-Party Risk Guidance: Appendix J for Vendor Business Continuity Issues & More

Thursday
May 17
2018

Top Escrow Compliance Exam Issues, FAQs & Field Audits

Tuesday
May 22
2018

ACH Error Resolution: Unauthorized, Authorization Revoked, or Stop Payment?

Wednesday
May 23
2018

Consumer Debt Series:
Real Estate Loan Workouts, Deeds in Lieu, Short Sales, Foreclosures, Deficiency Judgments & Receiverships

Thursday
May 24
2018

Consumer Loan Documentation

Wednesday
May 30
2018

Increasing Fee Income Without Raising Fees

Thursday
May 31
2018

Compliance Series:
Job-Specific Compliance Training for Lenders

Tuesday
Jun 5
2018

Red Flags in Residential Appraisal Compliance

Wednesday
Jun 6
2018

Call Report Series:
Call Report Advanced Lending Schedules

Thursday
Jun 7
2018

Forgeries, Counterfeits, Fraudulent EFTs & More: Who is Liable?

Tuesday
Jun 12
2018

Overdraft Disclosure Requirements: Regulations, UDAAP & Legal Risks

Wednesday
Jun 13
2018

Cyber Series:
Beginning IT Officer Training

Thursday
Jun 14
2018

Understanding Employee Leave Policies

Tuesday
Jun 19
2018

Safe Deposit Issues: Drilling, Unpaid Rent, Death & Unclaimed Property

Wednesday
Jun 20
2018

Reg E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Thursday
Jun 21
2018

Marketing Series:
Advertising Compliance for Electronic, Website, TV & Radio Promotions

Tuesday
Jun 26
2018

Notary Essentials, Legalities & Best Practices

Wednesday
Jun 27
2018

New Accounts Series:
Opening Trust Accounts: Compliance, Documentation, Signing Authority & Deposit Insurance Issues

Thursday
Jun 28
2018

Maximizing Social Networking Platforms: Trends, Opportunities & Best Practices

Tuesday
Jul 10
2018

IRA Series:
Understanding IRA Beneficiary Designations, Death Distributions & Required Minimum Distributions

Thursday
Jul 12
2018

Auditing Your Loan Portfolio: Consumer, Commercial & Real Estate

Tuesday
Jul 17
2018

Marketing Series:
Developing, Maintaining & Sustaining Brand Loyalty

Wednesday
Jul 18
2018

Consumer Debt Series:
Reducing Consumer Loan & Collection Losses: Workouts, Forbearance, Restructuring & More

Thursday
Jul 19
2018

Loan Review: Consumer, Commercial & Real Estate

Wednesday
Jul 25
2018

Director Series:
Assessing Credit Risk for Directors

Thursday
Jul 26
2018

Wire Transfer Security: Regulatory Guidance, Risk Management & Monitoring

Tuesday
Jul 31
2018

Electronic Business Records: Seven Steps for Effective & Compliant Management

Thursday
Aug 2
2018

ACH Rules & Responsibilities for RDFIs

Tuesday
Aug 7
2018

CECL: Making Strategic Decisions Regarding Methodologies, Processes & Governance

Wednesday
Aug 8
2018

Commercial Loan Application Danger Zones

Thursday
Aug 9
2018

Cyber Series:
Expanding & Improving Your Required IT Risk Assessment Program

Tuesday
Aug 14
2018

Marketing Series:
Advertising & the New Media Mix: What's Right for Your Credit Union?

Wednesday
Aug 15
2018

Final Preparation for CFPB's TRID Amendments, Effective October 1, 2018

Thursday
Aug 16
2018

Fair Lending Comparative File Review

Tuesday
Aug 21
2018

Conducting the Annual Physical Security Review

Wednesday
Aug 22
2018

Stress Testing Your Loan Portfolio: Regulatory Expectations & Enhancing Credit Risk Management

Thursday
Aug 23
2018

New Accounts Series:
Opening Minor Accounts: Signature Cards, Access, Ownership

Tuesday
Aug 28
2018

When ACH Fraud Occurs: ODFI & RDFI Responsibilities & Liabilities

Wednesday
Aug 29
2018

Managing Provisional Credit Under Reg E

Thursday
Aug 30
2018

Compliance Series:
Regulatory Requirements for the Board & Senior Management

Wednesday
Sep 5
2018

Imaged Documents & Checks: Regulations & Legal Concerns

Thursday
Sep 6
2018

Complying with Reg Z Rules for HELOCs: Disclosure, Documentation, Statements & Maintenance

Tuesday
Sep 11
2018

New BSA Officer Training: Requirements & Real-Life Scenarios

Thursday
Sep 13
2018

Mortgage Lender Training Part 1: Life-of-Loan Reg B Requirements, Including Application, Monitoring & Disclosures

Tuesday
Sep 18
2018

Director Series:
Board Governance Essentials

Wednesday
Sep 19
2018

Consumer Debt Series:
Maximizing Recoveries on Charged-Off Loans

Thursday
Sep 20
2018

Marketing Series:
Measuring the ROI of Your Digital Marketing Strategy

Tuesday
Sep 25
2018

Vendor Outsourcing: Due Diligence, Contracts, Risks & Oversight

Wednesday
Sep 26
2018

Managing the Employment Termination Process: Before, During & After

Thursday
Sep 27
2018

Compliance Officer Training: Risk Assessments, Monitoring & Testing

Tuesday
Oct 2
2018

Call Report Series:
Call Reports & Financial Statements & Schedules B-E

Wednesday
Oct 3
2018

Proper Preparation of the TRID Loan Estimate & Closing Disclosure

Thursday
Oct 4
2018

The Fair Labor Standards Act: Dos & Don'ts of Exempt & Nonexempt Pay Issues

Tuesday
Oct 9
2018

Cyber Series:
Cyber Threats: Prevention, Detection & Response

Wednesday
Oct 10
2018

Mortgage Lender Training Part 2: Mortgage Life-of-Loan: Processing, Underwriting & Notices

Thursday
Oct 11
2018

New Accounts Series:
Opening Accounts for Nonresident Aliens

Tuesday
Oct 16
2018

IRA Series:
IRA Conversions, Recharacterizations & Excess Contributions

Wednesday
Oct 17
2018

Payment Systems Rules & Regulations for ACH, Cards, Wires & Checks

Thursday
Oct 18
2018

Understanding Title Insurance Policies, Commitments & ALTA Endorsements

Wednesday
Oct 24
2018

Member Business Lending: Risks, Rewards, Controls & Common Mistakes

Thursday
Oct 25
2018

Best Practices for a Successful Internal Audit

Tuesday
Oct 30
2018

Analyzing Common TRID Compliance Violations

Wednesday
Oct 31
2018

Compliance Series:
Job-Specific Compliance Training for Deposit Operations

Thursday
Nov 1
2018

Form 1099 Reporting: Third-Party Vendors, Foreclosures, Debt Forgiveness & More

Tuesday
Nov 6
2018

ACH Liabilities & Warranties for ODFIs: Reducing Your Exposure

Wednesday
Nov 7
2018

Consumer Debt Series:
Proper Repossession, Notice & Sale of Non-Real Estate Collateral

Thursday
Nov 8
2018

Lending to Churches & Other Nonprofit Organizations

Tuesday
Nov 13
2018

Mortgage Lender Training Part 3: Mortgage Life-of-Loan: Decision-Making, Appraisals, Post-Closing Requirements

Wednesday
Nov 14
2018

Compliance Series:
Robbery Preparedness: Requirements & Proven Strategies

Thursday
Nov 15
2018

Identifying Red Flags in Board Reports

Tuesday
Nov 27
2018

Your Borrower Has Died: Actions to Take, Mistakes to Avoid

Wednesday
Nov 28
2018

IRA Series:
Top 10 IRA Rollover Mistakes

Thursday
Nov 29
2018

Managing & Mitigating Card-Not-Present Fraud

Tuesday
Dec 4
2018

Cyber Series:
Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

Wednesday
Dec 5
2018

Auditing for HMDA Compliance, Including New Data Collection Rules

Thursday
Dec 6
2018

Improving Teller Performance: Head Teller Development

Tuesday
Dec 11
2018

Call Report Series:
Auditing Call Reports

Wednesday
Dec 12
2018

Dealing with Joint Signers in Consumer & Real Estate Lending

Thursday
Dec 13
2018

Your Depositor Has Died: Actions to Take, Mistakes to Avoid

Tuesday
Dec 18
2018

Closing or Changing Deposit Accounts for Consumers & Businesses

Wednesday
Dec 19
2018

BSA Officer Reports to the Board

Thursday
Dec 20
2018

Handling Government ACH Payment Returns & Reclamations

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