AI Collections: What Should We Automate & What Should We Never Automate?

February 8, 2027
AI Collections: What Should We Automate & What Should We Never Automate?
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IT & CybersecurityCollectionsLendingArtificial Intelligence (AI)Senior Management & Directors

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Live Webinar:
DateFeb 8, 2027Duration90 minutes
12:00 PM PST01:00 PM MST
02:00 PM CST03:00 PM EST
  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar:
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
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Artificial intelligence creates new opportunities to improve collections, but not every decision belongs to an automated system.

This webinar will explore practical uses of AI in collections, from identifying high-risk borrowers and prioritizing accounts to improving communications and workflow efficiency. We'll examine the legal, compliance, and reputational risks of automation, identify decisions that require human judgment, and discuss how institutions can leverage AI without losing the personal touch that makes collections effective.

Get 6 webinars for the price of 5 when you purchase the full series!

Check out the full series here: Collections Series
Further details will be available 45 days prior to the webinar date.

Presented By

David A. ReedDavid A. Reed
Reed & Jolly, PLLC
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