Financial Industry Essentials Module 9: Fair Lending, Including UDAAP Basics
This topic is hotter than hot!
As an employee, it is critical to fairly evaluate loan applicants and fully disclose our products and services. Types of discrimination will be described along with unfair, deceptive, or abusive acts and practices (UDAAPs). Both issues can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. It’s critical that all staff understand the importance of fair lending and be able to accurately explain their institution’s products, services, and fees.
Approximately 40 minutes
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Brode Consulting Services, Inc.
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