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TitlePresenter(s)AvailableType

How Artificial Intelligence Changes Member Service

Jonathan Conradt
Frontline & New Accounts, Human Resources, Information Technology, Marketing, Senior Management, Artificial IntelligenceJonathan Conradt07/18/2025Jul 18, 2025Webinar

Using Data to Enhance Accountholder Relationships

Tim Dively
Frontline & New Accounts, Human Resources, Information Technology, IRA, Marketing, Operations, Senior ManagementTim Dively07/22/2025Jul 22, 2025Webinar

BSA & Beneficial Ownership Update for Your Business Members

Deborah L. Crawford
Auditing & Accounting, Compliance, Directors, Frontline & New Accounts, Human Resources, Lending, Marketing, Operations, Senior ManagementDeborah L. Crawford07/23/2025Jul 23, 2025Webinar

Troubled Loan Modifications: Evaluation, Tracking & Reporting

Stephen J.M. Schiltz
Auditing & Accounting, Compliance, Lending, Operations, Senior ManagementStephen J.M. Schiltz07/24/2025Jul 24, 2025Webinar

Powers of Attorney: Reviewing, Accepting, Scams & Red Flags

Shelli Clarkston
Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Operations, Security & Fraud, Senior ManagementShelli Clarkston07/29/2025Jul 29, 2025Webinar

Performance Reviews: Practicalities, Best Practices & Landmines

Diane Reed
Compliance, Frontline & New Accounts, Human Resources, Information Technology, Lending, Operations, Senior ManagementDiane Reed08/01/2025Aug 1, 2025Webinar

BSA Training for Board & Senior Management

Mary-Lou Heighes
Compliance, Directors, Human Resources, Security & Fraud, Senior ManagementMary-Lou Heighes08/06/2025Aug 6, 2025Webinar

Frontline Impact on Sales Culture

Lisa Miller
Frontline & New Accounts, Human Resources, Marketing, Senior ManagementLisa Miller08/11/2025Aug 11, 2025Webinar

Harness the Power of AI in Your Marketing Strategy

Eric C. Cook
Compliance, Frontline & New Accounts, Human Resources, Information Technology, Marketing, Operations, Senior Management, Artificial IntelligenceEric C. Cook08/18/2025Aug 18, 2025Webinar

Record Retention Policy & Timeframes

Shelli Clarkston
Auditing & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Operations, Security & Fraud, Senior ManagementShelli Clarkston08/19/2025Aug 19, 2025Webinar

Financial Literacy Part 2: How to Interpret Key Ratios, Risks & Reporting

Bryan Mogensen
Auditing & Accounting, Directors, Human Resources, Senior ManagementBryan Mogensen08/21/2025Aug 21, 2025Webinar

Advertising Compliance: Web, Text, Print, TV & Radio

Shelli Clarkston
Compliance, Frontline & New Accounts, Human Resources, Information Technology, Marketing, Operations, Senior ManagementShelli Clarkston09/10/2025Sep 10, 2025Webinar

Job-Specific BSA Training for Operations Staff

Dawn Kincaid
Compliance, Human Resources, Operations, Security & Fraud, Senior ManagementDawn Kincaid09/11/2025Sep 11, 2025Webinar

Dissecting the One Big Beautiful Bill Act for Financial Institutions

Deborah L. Crawford
Compliance, Directors, Operations, Senior ManagementDeborah L. Crawford09/12/2025Sep 12, 2025Webinar

The CFPB on Overdrafts, Junk Fees & Other Depository Issues

Deborah L. Crawford
Compliance, Frontline & New Accounts, Information Technology, Operations, Senior ManagementDeborah L. Crawford09/17/2025Sep 17, 2025Webinar

Conducting Your Annual ACH Audit

Eric Wester
Auditing & Accounting, Compliance, Frontline & New Accounts, Information Technology, Operations, Senior ManagementEric Wester10/07/2025Oct 7, 2025Webinar

Credit Analysis & Lending Series: C&I Lending for CRE Lenders

Robert L. Viering
Human Resources, Lending, Senior ManagementRobert L. Viering10/14/2025Oct 14, 2025Webinar

Call Report Series: Call Report Financial Statements B-E

Stephen J.M. Schiltz
Auditing & Accounting, Directors, Human Resources, Senior ManagementStephen J.M. Schiltz10/16/2025Oct 16, 2025Webinar

BSA Referrals: From Business Lines to the BSA Dept.

Deborah L. Crawford
Compliance, Frontline & New Accounts, Lending, Operations, Security & Fraud, Senior ManagementDeborah L. Crawford10/17/2025Oct 17, 2025Webinar

The Board Secretary Role: Organizing, Planning, Tracking & Maintaining Accurate Board Meeting Records

Dawn Kincaid
Compliance, Directors, Human Resources, Senior ManagementDawn Kincaid10/23/2025Oct 23, 2025Webinar

Performance-Based Compensation Strategies for Credit Unions

Michael Blanchard, Jeff Fairchild
Directors, Human Resources, Senior ManagementMichael Blanchard, Jeff Fairchild10/30/2025Oct 30, 2025Webinar

ECOA & Fair Lending, Including AI in Lending, Exam Hot Spots & More

Shelli Clarkston
Compliance, Human Resources, Lending, Senior ManagementShelli Clarkston11/04/2025Nov 4, 2025Webinar

Compliance with E-SIGN, E-Statements & E-Disclosures

Nancy Flynn
Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, Lending, Marketing, Operations, Senior ManagementNancy Flynn11/05/2025Nov 5, 2025Webinar

AI in Credit Analysis for CRE, C&I & Ag Loans

Robert L. Viering
Compliance, Information Technology, Lending, Senior Management, Artificial IntelligenceRobert L. Viering11/24/2025Nov 24, 2025Webinar

Preparation, Risk & Critical Robbery Training

Barry Thompson
Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementBarry Thompson12/11/2025Dec 11, 2025Webinar

Branch Manager & Head Teller Training: Developing, Motivating & On-Boarding Team Members

Molly Stull
Frontline & New Accounts, Human Resources, Operations, Senior ManagementMolly Stull12/16/2025Dec 16, 2025Webinar

Real-Time Payments (RTP) Unveiled

Jessica Lelii
Compliance, Frontline & New Accounts, Information Technology, Operations, Senior ManagementJessica Lelii12/17/2025Dec 17, 2025Webinar

Call Report Series: Call Report Schedule A (Lending): Complexity Clarified

Stephen J.M. Schiltz
Auditing & Accounting, Directors, Human Resources, Lending, Senior ManagementStephen J.M. SchiltzOn-DemandStreamed
Jul 15, 2025Webinar

AI/ChatGPT, Email, Social, E-Collaboration, Web & Mobile Policies

Nancy Flynn
Compliance, Frontline & New Accounts, Human Resources, Information Technology, Lending, Marketing, Operations, Security & Fraud, Senior Management, Artificial IntelligenceNancy FlynnOn-DemandStreamed
Jul 10, 2025Webinar

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

Shelli Clarkston
Auditing & Accounting, Compliance, Frontline & New Accounts, Information Technology, Operations, Security & Fraud, Senior ManagementShelli ClarkstonOn-DemandStreamed
Jul 1, 2025Webinar

Cybersecurity Incident Response & Mitigation Strategies

Shelli Clarkston, Shawn Tuma
Human Resources, Information Technology, Operations, Security & Fraud, Senior ManagementShelli Clarkston, Shawn TumaOn-DemandStreamed
Jun 30, 2025Webinar

Creating a Unique Strategic Plan for Your Financial Institution

Marcia Malzahn
Auditing & Accounting, Compliance, Directors, Human Resources, Marketing, Operations, Senior ManagementMarcia MalzahnOn-DemandStreamed
Jun 17, 2025Webinar

Volatile Lending: Navigating Tariffs, Immigration Shifts & Inflation

Robert L. Viering
Collections, Lending, Senior ManagementRobert L. VieringOn-DemandStreamed
Jun 17, 2025Webinar

Financial Literacy Part 1: How to Identify 7 Credit Union Risks Using Financial Statements

Bryan Mogensen
Auditing & Accounting, Directors, Human Resources, Senior ManagementBryan MogensenOn-DemandStreamed
Jun 16, 2025Webinar

Advanced C&I Lending: Optimize & Expand Your Portfolio

Robert L. Viering
Lending, Senior ManagementRobert L. VieringOn-DemandStreamed
Jun 2, 2025Webinar

Building the Best Board Meeting: From Agenda to Action Steps

David A. Reed
Directors, Senior ManagementDavid A. ReedOn-DemandStreamed
May 29, 2025Webinar

Internal Fraud: A Look at the Thieves from Within

Barry Thompson
Auditing & Accounting, Directors, Human Resources, Security & Fraud, Senior ManagementBarry ThompsonOn-DemandStreamed
May 28, 2025Webinar

Sunset of FFIEC Cybersecurity Assessment Tool: Transition to the New Automated Cyber Exam Tool

Shelli Clarkston
Auditing & Accounting, Compliance, Directors, Information Technology, Operations, Security & Fraud, Senior ManagementShelli ClarkstonOn-DemandStreamed
May 19, 2025Webinar

Risk Management & Artificial Intelligence: Innovations, Challenges & Future Trends

Angela Murphy
Auditing & Accounting, Compliance, Directors, Human Resources, Information Technology, Marketing, Operations, Security & Fraud, Senior Management, Artificial IntelligenceAngela MurphyOn-DemandStreamed
May 14, 2025Webinar

Strategic Marketing: Connecting with Diverse Generations

Ali Mandell
Directors, Frontline & New Accounts, Human Resources, Information Technology, Lending, Marketing, Senior ManagementAli MandellOn-DemandStreamed
May 8, 2025Webinar

CECL: What Auditors & Regulators Will Expect

Stephen J.M. Schiltz
Auditing & Accounting, Compliance, Directors, Lending, Operations, Senior ManagementStephen J.M. SchiltzOn-DemandStreamed
May 6, 2025Webinar

Mortgage Servicing Rules for Small Servicers

Dawn Kincaid
Compliance, Lending, Operations, Senior ManagementDawn KincaidOn-DemandStreamed
May 5, 2025Webinar

Business Writing Boot Camp, Including Critique of Your Own Writing Sample

Nancy Flynn
Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA, Lending, Marketing, Operations, Security & Fraud, Senior ManagementNancy FlynnOn-DemandStreamed
Apr 30, 2025Webinar

Ways to Optimize & Maximize Your Website

Eric C. Cook
Frontline & New Accounts, Human Resources, Information Technology, Marketing, Operations, Senior ManagementEric C. CookOn-DemandStreamed
Apr 28, 2025Webinar

Security Officer Reports to the Board: Timing, Contents & Requirements

Barry Thompson
Compliance, Directors, Security & Fraud, Senior ManagementBarry ThompsonOn-DemandStreamed
Apr 22, 2025Webinar

Compliance Management System Overview & Best Practices

Michael Christians
Compliance, Information Technology, Senior ManagementMichael ChristiansOn-DemandStreamed
Apr 17, 2025Webinar

Call Report Series: Call Report Fundamentals for New Preparers & Reviewers

Stephen J.M. Schiltz
Auditing & Accounting, Directors, Human Resources, Senior ManagementStephen J.M. SchiltzOn-DemandStreamed
Apr 15, 2025Webinar

Loan Participation Agreements

Shelli Clarkston
Lending, Operations, Senior ManagementShelli ClarkstonOn-DemandStreamed
Apr 14, 2025Webinar

SBA Update, Including Lessons Learned from 7(a) Loan Program Changes

Kimberly Rayer
Collections, Compliance, Lending, Operations, Senior ManagementKimberly RayerOn-DemandStreamed
Apr 7, 2025Webinar

Succession Planning for Leadership Continuity

Tamra Gaines
Directors, Human Resources, Senior ManagementTamra GainesOn-DemandStreamed
Apr 3, 2025Webinar

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