Head Teller Development: Improving Teller Performance with Molly Stull

Welcome to the Credit Union Overtime Podcast. Produced and presented by the Credit Union Webinar Network, Powered by FinEd. Today we have Molly Stull with us to discuss her webinar, Head Teller Development: Improving Teller Performance.

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners.

Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.

Visit Molly Stull's page for more of her upcoming and on-demand webinars.