Crisis Management in the 24-Hour News Cycle

IT & Cybersecurity Auditing & Accounting Compliance Frontline & New Accounts Human Resources Marketing Operations Sales & Specials Senior Management & Directors Fraud

On-Demand Webinar:

StreamedJan 10, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

What if you were publicly judged only by the worst moment/event of your life?

In today’s digital age, a single misstep can dominate the headlines in minutes. You must be prepared! The time to plan for your next worst moment is now!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Appreciate the impact of recent CFPB enforcement actions
Create pre-event toolkits
Deploy real-time communications strategies
Track media coverage and public sentiment
Position and prepare for tough questions
Rebuild trust post-crises
Understand likely crisis scenarios

WEBINAR DETAILS

The CFPB and class action litigators have been pushing the limits of traditional compliance risk. Recent trade publication headlines have been filled with stories of unfortunate events and risky behaviors that led to big problems. From data breaches to embezzlement, from fair lending violations to management in-fighting, these stories seem to be written more for a movie script than Main Street. Is your institution prepared to identify and deal with significant issues in a timely and professional fashion? Join veteran financial services attorney David Reed to learn actionable strategies for navigating crises, protecting your brand, and maintaining public trust in a hyper-connected world.

WHO SHOULD ATTEND?

This informative session is designed for senior executives, directors, managers, marketing staff, compliance staff, communications professionals, and anyone involved with managing reputation and maintaining public trust.

TAKE-AWAY TOOLKIT

Crisis response plan template
Media monitoring checklist
Press statement template
Post-crisis evaluation framework
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"The background information covering consumer protection enforcement was eye-opening. Learning to strategize before incidents was valuable in learning how to gain an advantage over the narrative and sticking to the message. I would recommend this to all Directors and CEOs and encourage trading in this topic."

- Earl, Responders Emergency Services Credit Union