Frontline Series: Comprehensive Teller Training: Checks, Compliance, Security & BSA
January 15, 2025
Live Webinar:
DateJan 15, 2025Duration90 minutes
12:00 PM PST01:00 PM MST
02:00 PM CST03:00 PM EST
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar:
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Tellers are often the “face” of your financial institution and the frontline against fraud.
Having a well-trained teller
line will increase accountholder satisfaction and prevent unnecessary losses.
This comprehensive session will cover a wide range of topics on top of required
training. Give your frontline the chance to have their questions answered with
Deborah Crawford’s expert insight.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Demonstrate completion of required training on BSA, Regulation CC, and security
- Appreciate compliance and security issues for tellers
- Fully understand checks, including endorsements and legal issues
- Place Regulation CC holds
- Identify red flags/suspicious behavior and report it to the BSA officer
- Recognize security features on checks, including treasury checks and postal money orders
WEBINAR DETAILS
Tellers are the first
line of defense against crime and scams and are integral to regulatory
compliance. What do tellers need to know and do? This program will cover many
teller regulatory and compliance issues. It will look at your signature
contracts and state and federal rules regarding check handling. Some
fundamentals will be covered, but the session will also include more advanced
check issues involving fiduciaries, scams, and holds. It will cover BSA red
flags, CTR filing, and other security issues, plus fulfill the training
requirements for BSA, security, and Regulation CC.
WHO SHOULD ATTEND?
This informative session
is designed for tellers, teller supervisors, teller managers, branch managers,
compliance staff, deposit operations professionals, trainers, and BSA officers.
TAKE-AWAY TOOLKIT
- Teller handbook
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By
Gettechnical Inc.
This Webinar Appears In
© 2024 FINANCIAL EDUCATION & DEVELOPMENT, INC
