Harnessing ITMs & VTMs: Risks, Implementation Considerations & Compliance

Compliance Information Technology Operations Security & Fraud Senior Management

On-Demand Webinar:

StreamedOct 23, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

ITMs and VTMs can offer a wide variety of services to accountholders, including traditional deposit and withdrawal capabilities and more advanced services, including loan payment, bill payment, and account opening.

This session will address the pros and cons of these newer technologies, regulatory compliance, security considerations, and best practices for operating the machines at your institution.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Understand the available features of ITMs and VTMs and the conveniences these machines can offer to your institution and accountholders
Compare and contrast the benefits of these new technologies versus more traditional branching
Train staff on the responsibilities of being a virtual teller
Distinguish how current compliance regulations apply to ITM and VTM transactions
Define the risks associated with ITMs and VTMs and determine which internal controls can be implemented to best mitigate these risks

WEBINAR DETAILS

The popularity of interactive teller machines (ITMs) and virtual teller machines (VTMs) has grown in the last several years. The increased costs of wages and building physical branches (that may have minimal foot traffic), coupled with providing competitive, convenient consumer access to products and services make the investment into these technologies worthy of discussion among boards and management teams. Your institution needs to understand the capabilities, risks, costs, and staff responsibilities when implementing these machines. Please join us for this informational session!

WHO SHOULD ATTEND?

This informative session is designed for operations staff, electronic banking personnel, IT officers, security officers, senior management, and compliance officers.

TAKE-AWAY TOOLKIT

Action plan for ITM/VTM implementation
Sample risk assessment
Fact sheet for board reporting/training
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"The speaker was excellent and very knowledgable."

- Kim, Dirigo Federal Credit Union

Presented By

Dawn Kincaid

Brode Consulting Services, Inc.