Job-Specific Compliance Training for Deposit Operations
On-Demand Webinar:
StreamedAug 16, 2023Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Deposits are a major part of the transactions your financial institution processes every day.
This
area is riddled with regulations, rules, and red flags – all of which are
required for compliance and loss prevention. This is a must-attend session for
deposit operations personnel.
AFTER
THIS WEBINAR YOU’LL BE ABLE TO:
- Reference current agency guidance for UDAAPs related to deposit accounts
- Explain the Reg E dispute timing requirements and when provisional credit must be provided
- Recognize what actions require disclosures after the opening of a deposit account
- Understand how to properly calculate and review Reg CC holds
- Review procedures for changing deposit interest rates
- Identify red flags that might signal potential identity theft
- Ensure deposit advertisements contain the required details
WEBINAR DETAILS
Interest rates have risen which means deposit
products are in demand. Deposit operations staff must comply with numerous
rules and regulations to avoid regulatory scrutiny, fines, and penalties against
your institution. This program will go beyond the basics and cover error
resolution and hold requirements – areas that frequently appear in examiners’
consumer compliance reports. In addition, it will address the rate change
process, triggers for subsequent disclosures, and the hot topic of junk fees.
Deposit operations personnel must also watch for internet gambling, monitor for
fraud, and ensure deposit accounts work as described in the disclosures. Attend
this important session for a worthwhile review of deposit operations
regulations.
WHO SHOULD ATTEND?
This informative session
is designed for employees responsible for selling, servicing, auditing, or
reviewing compliance for your financial institution’s deposit products.
TAKE-AWAY TOOLKIT
- Deposit rate change request form
- Color-coded Reg CC hold reference guide with exception hold tips
- Internet gambling certification
- Sample cardholder dispute form
- Reg E error resolution flowchart
- Reg E error resolution log
- Deposit advertising compliance checklist
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By
Brode Consulting Services, Inc.
© 2023 FINANCIAL EDUCATION & DEVELOPMENT, INC