New Rules on Member Expulsion & Other Impacts of the CU Modernization Act

On-Demand Webinar:
StreamedOct 16, 2023Duration90 minutes
  • Unlimited & shareable access starting two business days after live stream
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  • Take-away toolkit
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Did you know that members can now be expelled for cause?

Previously, FCUs could only expel a member by calling a special membership meeting and voting the member out. It was a difficult, cumbersome process. The good news is that it’s now easier to deal with abusive members. The downside is that under the new rule, FCUs must revisit and revise their entire process. This webinar will provide all the details.
  • Appreciate new options for dealing with abusive members
  • Understand the new definition of “Member Not in Good Standing”
  • Adopt the new expulsion bylaw amendment
  • Offer a compliant notice of the policy change to your membership
  • Develop a more robust security program
  • Create consistent member expulsion procedures
  • Integrate record retention requirements


Member expulsion has always been a rare, extraordinary action to protect the credit union from abusive or violent members. Fortunately, the Credit Union Governance Modernization Act addressed the issue of abusive members and the NCUA recently developed a rule to enable FCUs to expel members for cause. While the new rule allows the board to expel a member with a simple vote, there are several important safeguards built into the process. The new rule strikes a balance between giving the credit union more flexibility for member expulsion and member rights to notice of a hearing and even an appeal.

Rather than just a routine bylaw amendment and a safe harbor notice, the recent rule requires credit unions to review their entire “Member in Good Standing” process and revise it. The new member expulsion power can be seen as another tool in the toolbox to deal with members who have failed to live up to their agreed-upon obligations. For example, there is a clear difference between a member who has caused the CU a financial loss and one who has exhibited abusive conduct towards staff.  Does your program take this into consideration? Join credit union veteran David Reed as he breaks down the new expulsion rule and examines the potential benefits and landmines of the new process. This will no doubt be on the regulatory radar.


This informative session is designed for senior executives, directors, managers, compliance staff, audit staff, fraud control personnel, security staff, and anyone involved with the governance process.


  • Sample member expulsion process checklist
  • Sample “Member Not in Good Standing” policy
  • Regulatory guidance
  • Safe harbor bylaw amendment
  • Safe harbor member notice
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.


"This was great to get information on the new changes and kept me interested."
- Ruth, Nebraska Energy Federal Credit Union

"This webinar--like many presented by Mr. Reed' s law firm as well as the CU Webinar Network--are great sources of information and they are great resources for regulatory compliance matters. Mahalo!"
- Mark, Hawaii Law Enforcement Federal Credit Union

Presented By

David A. ReedDavid A. Reed
Reed & Jolly, PLLC