ACH Disputes: Reg E vs. ACH Rules After 60 Days
May 26, 2026
Live Webinar:
DateMay 26, 2026Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar:
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
ACH disputes often create confusion, especially when consumers report unauthorized transactions after the 60-day window.
This focused session will clarify how to navigate conflicts between Regulation E and the ACH Rules so you can determine your institution’s obligations with confidence. Learn when a consumer dispute qualifies for an ACH warranty claim, how to file accurately, and how to apply the correct timeframes for resolution. Gain practical insight into protecting your institution while ensuring compliance with both ACH network requirements and consumer protection regulations.
KEY WEBINAR TAKEAWAYS
- How Regulation E and ACH Rules interact beyond the 60‑day window
- Required documentation and processes
- Extended return and ACH warranty claim concepts
This course is eligible for 1.8 AAP/APRP credits
WEBINAR DETAILS
What do you do when the ACH Rules and
Regulation E collide? Join us for this back-by-popular demand webinar to
examine those sticky situations when a consumer disputes an ACH transaction
beyond 60 days from the statement date. Learn how to identify when a consumer
dispute is eligible for an ACH warranty claim and how to accurately file a
claim. Find out what you need to know to confidently navigate the guarantees
made by Regulation E to the consumer and those made to the RDFI under the ACH
Rules. Together, we will walk through scenarios to determine how to
appropriately apply dispute timeframes to resolve consumer disputes
successfully.
WHO SHOULD ATTEND?
- Operations staff who work with consumer disputes
- Compliance
- Audit
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Presented By
EPCOR
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