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ACH Specialist Series

ACH & Card Services02/10/2026Starting
Feb 10, 2026Series

ACH Tax Refund Posting & Liabilities

Michele L. Barlow
Compliance, Operations, ACH & Card ServicesMichele L. Barlow02/10/2026Feb 10, 2026Webinar

Managing ATM Operations & Risk

Trevor Witchey
Operations, ACH & Card Services, Deposit Account ComplianceTrevor Witchey03/05/2026Mar 5, 2026Webinar

2026 ACH Rules Update & Initiatives

Shelly Sipple
Operations, ACH & Card Services, Deposit Account ComplianceShelly Sipple03/12/2026Mar 12, 2026Webinar

ACH Risk Management: Building a Robust Defense

Randy Traynham
ACH & Card Services, Deposit Account ComplianceRandy Traynham04/07/2026Apr 7, 2026Webinar

ACH Disputes: Reg E vs. ACH Rules Before 60 Days

Emily Nelson
Operations, ACH & Card Services, Deposit Account ComplianceEmily Nelson04/20/2026Apr 20, 2026Webinar

Mastercard Debit Card Chargebacks: Understanding Claims Resolution

Diana Kern
IT & Cybersecurity, Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesDiana Kern05/12/2026May 12, 2026Webinar

ACH Disputes: Reg E vs. ACH Rules After 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily Nelson05/26/2026May 26, 2026Webinar

Visa Debit Card Chargebacks: Understanding Claims Resolution

Diana Kern
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesDiana Kern06/04/2026Jun 4, 2026Webinar

Liability with ACH Death Notification Entries (DNEs) & Reclamations

Michele L. Barlow
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesMichele L. Barlow06/23/2026Jun 23, 2026Webinar

ACH Warranties & Indemnities

Eric Wester
Compliance, Frontline & New Accounts, Human Resources, Operations, ACH & Card ServicesEric Wester07/28/2026Jul 28, 2026Webinar

Confronting ACH Origination Fraud

Trevor Witchey
Frontline & New Accounts, Operations, ACH & Card Services, FraudTrevor Witchey08/24/2026Aug 24, 2026Webinar

Enhancing Videoconference Compliance & Communication for Financial Institutions

Nancy Flynn
IT & Cybersecurity, Auditing & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, IRA & HSA, Lending, Marketing, Operations, Artificial Intelligence (AI), Physical Security, Senior Management & Directors, ACH & Card Services, Bank Secrecy Act (BSA), Deposit Account Compliance, Managers & Supervisors, FraudNancy Flynn08/31/2026Aug 31, 2026Webinar

Reg E Requirements for Debit Card Error Resolution

Kari Kronberg
Compliance, ACH & Card Services, FraudKari Kronberg09/14/2026Sep 14, 2026Webinar

Provisional Credit Under Reg E: Parameters, Timeframes & Landmines

Shelli Clarkston
Compliance, Operations, ACH & Card Services, Deposit Account Compliance, FraudShelli Clarkston09/28/2026Sep 28, 2026Webinar

ACH Return Reason Codes Explained

Kimberly Ellis
Compliance, Frontline & New Accounts, Operations, ACH & Card Services, Deposit Account ComplianceKimberly EllisOn-DemandStreamed
Nov 25, 2025Webinar

Debit Card Disputes & Reg E Requirements

Emily Nelson, Trevor Witchey
Frontline & New Accounts, Operations, ACH & Card Services, Deposit Account ComplianceEmily Nelson, Trevor WitcheyOn-DemandStreamed
Oct 27, 2025Webinar

Conducting Your Annual ACH Audit

Eric Wester
Auditing & Accounting, Frontline & New Accounts, Information Technology, Operations, Senior Management, ACH & Card Services, Deposit Account ComplianceEric WesterOn-DemandStreamed
Oct 7, 2025Webinar

ACH Reclamations & Garnishments

Shelly Sipple
Collections, Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceShelly SippleOn-DemandStreamed
Sep 22, 2025Webinar

Updated Financial Industry Essentials

IT & Cybersecurity, Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Senior Management & Directors, ACH & Card Services, Deposit Account Compliance, Managers & SupervisorsSeriesStarted
Sep 2, 2025Series

Dishonored, Corrected & Contested ACH Returns

Kari Kronberg
Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceKari KronbergOn-DemandStreamed
Aug 28, 2025Webinar

Record Retention Policy & Timeframes

Shelli Clarkston
Auditing & Accounting, Collections, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Operations, Security & Fraud, Senior Management, Senior Management & Directors, ACH & Card Services, Bank Secrecy Act (BSA), Managers & SupervisorsShelli ClarkstonOn-DemandStreamed
Aug 19, 2025Webinar

Debit Card Fraud: Tips, Tools & Tested Procedures

Molly Stull
Operations, ACH & Card Services, Deposit Account Compliance, FraudMolly StullOn-DemandStreamed
Aug 4, 2025Webinar

Visa Debit Card Chargebacks: Rules, Rights & Challenges

Diana Kern
Auditing & Accounting, Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceDiana KernOn-DemandStreamed
Jul 17, 2025Webinar

Are You Liable? Forgeries, Remotely Created/Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

Shelli Clarkston
Auditing & Accounting, Frontline & New Accounts, Information Technology, Operations, Security & Fraud, Senior Management, ACH & Card Services, Deposit Account ComplianceShelli ClarkstonOn-DemandStreamed
Jul 1, 2025Webinar

ACH WSUDs vs. Stop Payments: Clarifying the Confusion

Kari Kronberg
Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceKari KronbergOn-DemandStreamed
Jun 25, 2025Webinar

ACH Boomerang: Exceptions from the ODFI Perspective

Shelly Sipple
Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceShelly SippleOn-DemandStreamed
Jun 24, 2025Webinar

Identifying ACH Third-Party Senders

Jessica Lelii
Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceJessica LeliiOn-DemandStreamed
Jun 9, 2025Webinar

Mastercard Debit Card Chargebacks: Rules, Rights & Challenges

Diana Kern
Compliance, Frontline & New Accounts, Information Technology, Operations, ACH & Card ServicesDiana KernOn-DemandStreamed
Jun 5, 2025Webinar

ACH Fundamentals & Best Practices

Kari Kronberg
Compliance, Frontline & New Accounts, Information Technology, Operations, ACH & Card Services, Deposit Account ComplianceKari KronbergOn-DemandStreamed
Jun 3, 2025Webinar

Credit Push Scams: Return Requests & Reversals

Jessica Lelii
Auditing & Accounting, Collections, Compliance, Frontline & New Accounts, Operations, Security & Fraud, ACH & Card Services, FraudJessica LeliiOn-DemandStreamed
May 1, 2025Webinar

ACH Origination for the Frontline

Michele L. Barlow
Frontline & New Accounts, Operations, ACH & Card Services, Deposit Account ComplianceMichele L. BarlowOn-DemandStreamed
Mar 31, 2025Webinar

2025 ACH Rules Update

Shelly Sipple
Frontline & New Accounts, Operations, ACH & Card Services, Deposit Account ComplianceShelly SippleOn-DemandStreamed
Mar 20, 2025Webinar

ACH Disputes Part 2: Reg E vs. ACH Rules After 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily NelsonOn-DemandStreamed
Nov 26, 2024Webinar

ACH Disputes Part 1: Reg E vs. ACH Rules Before 60 Days

Emily Nelson
Compliance, Frontline & New Accounts, Operations, ACH & Card ServicesEmily NelsonOn-DemandStreamed
Oct 31, 2024Webinar

Electronic Payment Fraud: When Is Your Institution Liable?

Shelli Clarkston
IT & Cybersecurity, Compliance, Frontline & New Accounts, Human Resources, Information Technology, Operations, Security & Fraud, ACH & Card Services, Deposit Account Compliance, FraudShelli ClarkstonOn-DemandStreamed
Oct 30, 2024Webinar

Banking Ethics, Conflicts of Interest & Compliance for Staff

Elizabeth Fast
IT & Cybersecurity, Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Physical Security, Senior Management & Directors, ACH & Card Services, Bank Secrecy Act (BSA), Deposit Account Compliance, Managers & Supervisors, FraudElizabeth FastOn-DemandStreamed
Sep 12, 2024WebinarSale

Managing Workplace Threats: When to Call the Police, a Professional, an Attorney

William Gage
IT & Cybersecurity, Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Physical Security, Senior Management & Directors, ACH & Card Services, Bank Secrecy Act (BSA), Deposit Account Compliance, Managers & Supervisors, FraudWilliam GageOn-DemandStreamed
Sep 10, 2024WebinarSale

Proper Handling of Government Reclamations & Garnishments

Michele L. Barlow
Collections, Compliance, Frontline & New Accounts, Human Resources, Lending, Operations, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Sep 3, 2024Webinar

From Frontline to Hotline: Confidently Navigating Accountholder Mental Health Issues (Complimentary)

Tamra Gaines
IT & Cybersecurity, Auditing & Accounting, Compliance, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Sales & Specials, Complimentary, Physical Security, Senior Management & Directors, ACH & Card Services, Deposit Account Compliance, Managers & SupervisorsTamra GainesOn-DemandStreamed
Aug 30, 2024WebinarSale

The Business Banking Blues: Handling Business ACH Exceptions

Michele L. Barlow
IT & Cybersecurity, Auditing & Accounting, Frontline & New Accounts, Information Technology, Operations, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Aug 7, 2024Webinar

Active Shooter & Workplace Violence: Avoiding Deadly Mistakes

William Gage
IT & Cybersecurity, Auditing & Accounting, Collections, Compliance, Directors, Frontline & New Accounts, Human Resources, Information Technology, IRA & HSA, Lending, Marketing, Operations, Security & Fraud, Senior Management, Artificial Intelligence (AI), Physical Security, Senior Management & Directors, ACH & Card Services, Bank Secrecy Act (BSA), Deposit Account Compliance, Managers & Supervisors, FraudWilliam GageOn-DemandStreamed
Aug 2, 2024Webinar

Managing Instant Payment Risk & Fraud in the FedNow & RTP Networks

Kevin Olsen
IT & Cybersecurity, Auditing & Accounting, Compliance, Frontline & New Accounts, Information Technology, Marketing, Operations, Security & Fraud, ACH & Card Services, FraudKevin OlsenOn-DemandStreamed
Jul 31, 2024Webinar

Consumer First: Regulation E for Debit Cards

Michele L. Barlow
IT & Cybersecurity, Compliance, Frontline & New Accounts, Information Technology, Operations, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Jun 5, 2024Webinar

PCI Credit Card Security Risk, Readiness & Compliance for Financial Institutions

Randall J. Romes
IT & Cybersecurity, Compliance, Information Technology, Operations, Security & Fraud, ACH & Card Services, FraudRandall J. RomesOn-DemandStreamed
Apr 30, 2024Webinar

ACH Tax Refund Exceptions, Posting & Liabilities

Michele L. Barlow
Auditing & Accounting, Compliance, Frontline & New Accounts, IRA & HSA, Operations, Sales & Specials, ACH & Card ServicesMichele L. BarlowOn-DemandStreamed
Feb 15, 2024WebinarSale

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