Advanced Collection Concepts
On-Demand Webinar:
StreamedFeb 22, 2024Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Hone your collections skills and better position your institution to assist troubled borrowers who want to work with you and to maximize recovery from everyone else.
From assessing your collections techniques to
improving collections processes, this informative session is sure to have
something for you!
AFTER
THIS WEBINAR YOU’LL BE ABLE TO:
- Appreciate the current recovery landscape
- Create proactive collections campaigns
- Maximize virtual collections processes – from texting to Teams
- Harness analytics and automation in the workflow
- Master essential collection communications strategies
- Appreciate growing compliance risks
WEBINAR DETAILS
There is a big storm brewing on the lending
horizon. Over $1.5 trillion is now owed in student loans and credit card
debt has crossed $1 trillion! Add to that dramatically higher auto and
credit card delinquencies and a shaky recovery and there are clear signs of a
big problem. There was once a time when the collections function was one of the
most underappreciated areas. That time is over! The current economic
environment is having a negative impact on many of your borrowers, and you need
to be ready to secure payment arrangements and avoid landmines along the way. Join veteran collections attorney David Reed
as he goes beyond the basics and reveals lessons learned from over 30 years of
collections and management experience.
WHO SHOULD ATTEND?
The information in this
session is designed for executives, board members, CFOs, lending managers,
collections managers, collections staff, and anyone interested in maximizing
your collections efforts.
TAKE-AWAY TOOLKIT
- Collections process checklist
- Account placement worksheet
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
TESTIMONIALS
"Very informative and well done."
- Jim, Crosspoint FCU
"The webinar was very insightful. There were slides available for us even if we didn't touch on each specific one at that moment. The presenter was very knowledgeable and passionate about what he was discussing. There was not a boring moment and I felt comfortable. In the end I took lots of knowledge and motivation away from this webinar. Thank you."
- Crystal, PinPoint FCU
Presented By
Reed & Jolly, PLLC
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