Credit Push Scams: Return Requests & Reversals
On-Demand Webinar:
StreamedMay 1, 2025Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Scams come in all shapes and sizes – including credit push scams.
RDFIs and ODFIs need to know the
ramifications and how to mitigate losses. A highly trained payments expert will
present this informative program that will delve into return requests and
reversals and when each should be used.
AFTER THIS
WEBINAR YOU’LL BE ABLE TO:
- Identify authorized credit push fraud (scams)
- Distinguish between reversals and requests for return of funds
- Define ODFI responsibilities in fraud mitigation
- Understand RDFI permissible actions
- Use case studies to apply the information to real-life scenarios
WEBINAR DETAILS
We are living in the era of authorized credit push
fraud – a.k.a. scams! ODFIs must understand their rights and responsibilities
to know how to minimize unnecessary loss. RDFIs need to know what is
permissible and what is not. This session will explore when to use a reversal
and when to use a request for return of funds. It will cover reversing files and entries, requests for
return of funds, and case studies.
WHO SHOULD ATTEND?
This informative session
is designed for ACH operations staff, AAP and APRP candidates, auditors, and compliance
staff.
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission,
or republishing of any webinar to other institutions or those not employed by
your institution is prohibited. Print materials may be copied for eligible
participants only.
Presented By

PaymentsFirst
Other Webinars That Might Interest You

Developing & Enforcing an Effective Social Media Policy
by David A. Reed

Workout & Liquidation of an SBA Loan
by Lyndsay Rowland, Jessica Conn

Auditing Consumer Real Estate Files
by Dawn Kincaid

Frontline Series: Identifying Fraud on the Frontline
by Dawn Kincaid

Frontline Series

Dishonored, Corrected & Contested ACH Returns
by Kari Kronberg

Auditing Call Reports: Compliance & Best Practices
by Stephen J.M. Schiltz

SARs: Line-by-Line & Writing a Good Narrative
by Deborah L. Crawford

Identifying ACH Third-Party Senders
by Jessica Lelii

CFPB Enforcement Actions: Lessons Learned
by David A. Reed
© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC