Job-Specific BSA Training for Operations Staff

September 11, 2025
Live Webinar:
DateSep 11, 2025Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar:
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
See Registration Options

Operations staff are tasked with supporting all the transactions and services offered to accountholders to ensure your institution runs smoothly and efficiently.

It’s crucial that they receive initial and ongoing training specifically tailored to them on the BSA/AML requirements and how that affects their day-to-day duties. Don’t miss this vital training and toolkit!
 
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Understand your responsibilities under each of the five BSA pillars
  • Identify and report potentially suspicious activity
  • Gather information required to meet your CDD requirements
  • Apply provided best practices to identify and monitor high-risk accountholders
  • Detect red flags for hot-button, high-risk activities, including cybercrime, cannabis-related businesses, funds transfer fraud, and cryptocurrency
  • Detail the penalties for noncompliance

WEBINAR DETAILS

In operations, you see it all – deposit transactions, loan payments, debit card transactions – and serve as the hub for the electronic banking, RDC, ATM, and ACH services. Therefore, specific training for operations staff is a must! This session will detail BSA/AML rule components, including red flags for money laundering, CIP documentation, CDD rules, OFAC screening, CTR completion, maintaining information for wire transfers, and much more! In addition, it will review red flags for ACH fraud, debit card fraud, loan fraud, and BSA best practices for your electronic banking services. Arm yourself with the knowledge and tools needed to comply with the many requirements of the Bank Secrecy Act.

WHO SHOULD ATTEND?

This informative session is designed for deposit operations personnel, loan operations professionals, electronic banking staff, BSA/AML officers, and internal auditors.

TAKE-AWAY TOOLKIT

  • Sample RDC accountholder review form
  • Sample suspicious incident report
  • Red flags list for training
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Dawn KinkaidDawn Kincaid
Brode Consulting Services, Inc.
© 2025 FINANCIAL EDUCATION & DEVELOPMENT, INC