Payment Systems Bootcamp

Operations ACH & Card Services

On-Demand Webinar:

StreamedOct 2, 2026Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Strong payment knowledge starts with a solid foundation.

Build confidence across every payment channel. This webinar will give new employees a practical understanding of checks, ACH, cards, wires, and the rules that govern them so they can confidently support accountholders and daily payment operations.

KEY WEBINAR TAKEAWAYS

Basic transaction flow for ACH, card, wire, and check payments, including how they may affect funds availability for your accountholders
Options for accountholders wanting to send or receive funds into your financial institution
How to use our key takeaways to jump start internal information sharing about when transactions post, cutoff times, unauthorized and stop payment requests, and identifying key contacts for additional questions within your organization

This course is eligible for 1.8 AAP/APRP credits

WEBINAR DETAILS

Financial institutions regularly hire new staff due to retirement, promotion, or other types of turnover. As part of their comprehensive training, new employees must achieve a basic understanding of various payment systems. This session is designed to give new operations staff that baseline knowledge. It will address checks, ACH, cards, and wire participants, plus rules and key considerations for all staff. After this session, attendees will be more confident in answering accountholder transaction inquiries.

WHO SHOULD ATTEND?

Tellers
Frontline staff
New employees

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.