Powers of Attorney: Reviewing, Accepting, Scams & Red Flags

Collections Frontline & New Accounts Lending Operations Deposit Account Compliance Fraud

On-Demand Webinar:

StreamedJul 29, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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How much power does a power of attorney hold?

Is an attorney-in-fact actually an attorney? What documentation must a POA supply? What fiduciary authority is involved? Are there special requirements? What risks are involved? Can you afford to miss this training?

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Distinguish among the various types of power of attorney (POA) documents (durable, springing, limited, military, etc.) and when they can be used
Recognize the fiduciary duty owed by the attorney-in-fact and what actions they can and cannot take
Identify the red flags that might indicate the power of attorney is invalid or the attorney-in-fact is exceeding their authority
Understand some of the latest scams related to powers of attorney
Explain the differences between attorney-in-fact, representative payee, and an authorized or convenience signer on an account
Understand the special requirements regarding joint ownership accounts and trust accounts

WEBINAR DETAILS

Powers of attorney are complex legal documents used daily to transact legitimate business with financial institutions. To further complicate matters, powers of attorney are also being used by fraudsters to gain unauthorized account access. Your institution can be exposed to significant risk if it fails to identify red flags, honors an invalid or fraudulently obtained power of attorney, or handles a specific situation improperly. This webinar will explain what a power of attorney is and the types that exist, when a POA may be used, the red flags your institution needs know, and how to deal with the POA and the attorney-in-fact. It will also cover the steps your institution can take to reduce its risk of loss and liability.

WHO SHOULD ATTEND?

This informative session is designed for all deposit operations personnel, including new accounts staff, deposit account officers, tellers, service representatives, attorneys, compliance personnel, auditors, and managers.

TAKE-AWAY TOOLKIT

Checklist of important questions to ask before accepting a power of attorney
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.