Record Retention in the Digital Age: What to Keep, When to Destroy, What Holds Up in Court?

August 21, 2024
Live Webinar:
DateAug 21, 2024Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar:
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
See Registration Options

Record retention is serious business – and the electronic age further muddies the waters. Do you know which imaged documents should be kept – or destroyed?

Are you complying with your institution’s policy? Does your policy address e-records? Does an imaged document carry the same weight as the original? Uncertain? Attend this webinar to learn the answers to these questions and more.
  • Understand when an imaged document is legally enforceable and when an originally signed document must be retained
  • Determine when it is permissible to deliver disclosures, contracts, and statements electronically
  • Analyze your financial institution’s operational requirements regarding electronic records
  • Develop record retention policies for electronic and imaged documents
  • Understand the requirements of the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act)


Although the new digital age can make transactions more convenient, it also complicates record retention for financial institutions. Every day, your institution processes many electronic documents and records and relies on numerous imaged documents. Not all imaged documents are treated the same under the law. Do you know which originally signed documents must be retained and which can be destroyed after they are imaged? It’s more important than ever to understand the rules regarding electronic and imaged documents to adequately protect your financial institution.


This informative session is designed for deposit and loan personnel, including retail officers, commercial officers, technology staff, service personnel, attorneys, compliance officers, auditors, managers, and others involved in creating record retention policies and responding to document requests.


  • Sample language you can add to existing document retention policy to authorize use of imaged documents
  • Special provisions to obtain consumer consent for the use of electronic documents
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Elizabeth Fast, JD & CPAElizabeth Fast
Spencer Fane LLP