Return to Sender: Selecting Relevant ACH Return Reason Codes

Compliance Frontline & New Accounts Operations ACH & Card Services

On-Demand Webinar:

StreamedNov 19, 2024Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Is your head swimming?

Do you need a decoder ring to sort out the almost-seven-dozen ACH return reason codes? Mistakes can lead to liability and losses. Join us to learn the ins and outs of return reasons and discover best practices for reducing risk.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Define the different ACH return timeframes
Identify common return reason codes and their implications
Understand potential compliance issues with improper use of the codes
Explain the steps involved in dishonoring and contesting a return

This course is eligible for 1.8 AAP/APRP credits

WEBINAR DETAILS

Are you sometimes unsure of the right return reason code to use? Do dishonored returns and contested dishonored returns have you scratching your head? This session will address the ins and outs of various return codes, including return, dishonored return, and contested dishonored return codes, and when they should be used. Knowing your rights and responsibilities under the rules will help reduce the risk of loss for your institution.

WHO SHOULD ATTEND?

This informative session is ideal for ACH operations, audit staff, compliance staff, and AAP/APRP candidates.

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.