UDAAP & Debt Collection

Collections Compliance Lending

On-Demand Webinar:

StreamedNov 2, 2023Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

UDAAP can present risk in all four corners of your institution.

Do you know what counts as an unfair, deceptive, or abusive act or practice? How does it affect your collection department and deposit accounts? Attend this deep dive into the UDAAP world and learn to sidestep the risks.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Understand what constitutes an unfair, deceptive, or abusive act or practice (UDAAP)
Know how UDAAP applies to deposit accounts, marketing products, and services
Avoid UDAAP when collecting consumer debts
Take steps to reduce your institution’s UDAAP risk

WEBINAR DETAILS

Join this in-depth discussion of the CFPB’s prohibition against unfair, deceptive, and abusive acts and practices, where participants will learn how to identify these elements. It will address how UDAAP can apply to every product, service, department, and employee of your institution. Besides providing up-to-the-minute guidance, this webinar will go into detail about avoiding UDAAP when collecting consumer debts. Regulatory compliance counsel Michael Christians will provide steps to reduce your institution’s UDAAP risk.

WHO SHOULD ATTEND?

This jam-packed session will highly benefit operations staff, new accounts personnel, lenders, marketers, support staff, compliance professionals, auditors, and management.

TAKE-AWAY TOOLKIT

UDAAP desktop reference guide
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.