Teller Excellence Series
Live Webinar:
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
On-Demand Webinar:
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
More Details Coming Soon!
Purchase webinars individually or buy the whole series to get one free!
Included Webinars:

Jan 29, 2026Webinar
Cash Handling: Managing Draws, Detecting Counterfeiting & Handling Outages
Presenter:Leslie Nicely
Further details will be available 45 days prior to the webinar date.

Mar 18, 2026Webinar
Check Components, Legal Issues & Endorsements
Presenter:Deborah L. Crawford
Further details will be available 45 days prior to the webinar date.

May 13, 2026Webinar
Regulation CC: Check Holds, Funds Availability & Remote Deposit Capture
Presenter:Deborah L. Crawford
Further details will be available 45 days prior to the webinar date.

Jul 14, 2026Webinar
Security, Fraud & BSA Red Flags
Presenter:Leslie Nicely
Further details will be available 45 days prior to the webinar date.

Sep 16, 2026Webinar
Opening Nonresident Alien Accounts
Presenter:Deborah L. Crawford
Further details will be available 45 days prior to the webinar date.

Nov 24, 2026Webinar
The CTR Line-by-Line
Presenter:Dawn Kincaid
Further details will be available 45 days prior to the webinar date.
Other Webinars That Might Interest You

Writing a Teller Training Program
by Deborah L. Crawford

UPDATED Financial Industry Essentials Module 1: The Financial System, How Money Moves & Mobile Banking
by Molly Stull

UPDATED Financial Industry Essentials Module 7: Intro to BSA: Laying the Foundation
by Dawn Kincaid

Preparation, Risk & Critical Robbery Training
by Barry Thompson

The Business Banking Blues: Handling Business ACH Exceptions
by Michele L. Barlow

Effectively Managing Wire Transfer Fraud
by Dawn Kincaid

IRA Series: IRA Beneficiary Designations & Distributions: Options, Best Practices & Compliance
by Loni Porta

Who Is Liable? Forgeries, Remotely Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More
by Shelli Clarkston

UPDATED Financial Industry Essentials Module 10: Sales & Service
by Dawn Kincaid

Dishonored, Corrected & Contested ACH Returns
by Kari Kronberg
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