New ACH Return Reason Codes R11 & R17: Proper Use, Impact & Deadlines
On-Demand Webinar:
StreamedSep 19, 2019Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
There are new return reason codes in the ACH Network. Are you using the right ones? Learn how and when to use the codes to better communicate the underlying reason for returning a transaction. Applicable scenarios will illustrate when to use the new codes and when to stick with traditional return reason codes. Join us to learn the difference!
This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.
HIGHLIGHTS
- Expanded use of R17 and the re-purposed use of R11
- Distinguish between account number return reasons R03, R04, and R17
- Differentiate between unauthorized return reasons R10 and R11
- Impact on your institution’s existing policies and procedures – ensure readiness and compliance
- Determine appropriate use of R11 and R17
- TAKE-AWAY TOOLKIT
- Quick reference guide on when to use R11 and R17
- Employee training log
- NEW – Interactive quiz
WHO SHOULD ATTEND?
This informative session is designed for ACH operations staff, compliance staff, auditors, and AAP professionals and candidates.
Presented By

EPCOR
Other Webinars That Might Interest You

BSA Officer Part 3: BSA/AML Deep Dive for the New BSA Officer
by Dawn Kincaid

Call Report Schedule A (Lending): Clarifying the Confusion
by Stephen J.M. Schiltz

Timely & Accurate Check Adjustments: Reducing Risk & Loss
by Kari Kronberg

The Business Banking Blues: Handling Business ACH Exceptions
by Michele L. Barlow

A to Z on Endorsements
by Deborah L. Crawford

ACH Return Reason Codes Explained
by Kimberly Ellis

AI Series: Advanced AI Risk Management: Validation, Governance & Emerging Risks
by Dushyant Sengar

Escheatment Essentials: Managing Dormant Accounts & Unclaimed Property
by Shelli Clarkston

NCUA's New Cyber Incident Reporting Requirements
by David A. Reed

2026 BSA Update for BSA Officers
by Dawn Kincaid
© 2026 FINANCIAL EDUCATION & DEVELOPMENT, INC


