Common Mistakes in Consumer Collection

An ounce of prevention is always worth more than a pound of cure! Too many institutions fail to consistently evaluate collections processes and fall victim to readily avoidable errors. Now is the time to reassess your collections processes to ensure you are getting the best results – while also assisting troubled borrowers and avoiding the increasing number of compliance landmines. Join former collections attorney and veteran collections consultant David Reed as he walks through practical methods to evaluate your consumer collections efforts and provides real-world solutions to the most common collections mistakes.