Dealing with ACH Tax Refunds: Exceptions, Posting & Liabilities

Frontline & New Accounts Operations

On-Demand Webinar:

StreamedJan 20, 2022Duration60 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

The federal government is one of the single largest users of the ACH Network.

Proper handling of ACH tax refunds and exceptions is crucial to reducing losses, increasing compliance, and keeping accountholders happy. Now is the time to prepare!

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Understand your financial institution’s liability for IRS tax refunds
Properly handle refunds issued to deceased individuals
Distinguish between state and federal tax refund responsibilities
Decide which entries to post and which to return
Use Nacha’s opt-in option for the return of questionable refunds

This course is eligible for 1.8 AAP credits.

WEBINAR DETAILS

The IRS issues over 101 million tax refunds annually and over 80% of these are via Direct Deposit. The average refund is over $3,000. Each spring financial institutions are faced with the challenges associated with exception processing related to ACH tax refund payments. This session is designed to ensure efficient processing of ACH tax refunds and, more importantly, protect your financial institution from losses from incorrect payment handling. Topics will include name/account number mismatches, deceased recipients, posting to incorrect accounts, and other exception items.

WHO SHOULD ATTEND?

This session is ideal for ACH operations staff, AAP candidates, audit personnel, and compliance staff.

TAKE-AWAY TOOLKIT

Electronic copy of government payments exception handling quick reference cards
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.