Fighting Fraud: Recognizing Red Flags & Assisting Accountholders

October 3, 2023
Live Webinar:
DateOct 3, 2023Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar:
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
See Registration Options

Scam… another rotten four-letter word.

Too many accountholders fall victim to various scams and fraud schemes. Do you know how to help them? What are your procedures and reporting requirements? Can you spot red flags? This must-attend webinar will teach you about procedural best practices for responding to fraud and suspected identity theft and when, how, and to whom to report fraud.
  • Identify red flags for fraud and scams facing your financial institution and your accountholders
  • Recognize counterfeit checks before they become check fraud losses
  • Discuss risk management practices and controls
  • Implement procedures for employees to report suspected fraud
  • Understand reporting requirements and guidance of the BSA, FTC, and more


Accountholders continue to fall victim to the ever-evolving scams and schemes targeting them daily. "You've won a foreign lottery!" "Get paid big money to work from home!" "You qualify for a $50,000 LOC; just pay $8,000 in closing costs!" You've likely heard it all! This session will address the latest scams consumers face and how to recognize the red flags. It will walk through the process of identifying fraud and talking to accountholders when you believe they've fallen victim to a con. Tools and resources will be provided to make those conversations go a little easier.


This informative session is directed at frontline staff, branch managers, operations personnel, fraud officers, risk managers, BSA officers, and compliance officers.


  • Sample suspicious activity incident report
  • Red flags for hot button fraud areas
  • Fraud prevention checklist
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Presented By

Dawn KinkaidDawn Kincaid
Brode Consulting Services, Inc.

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