Fighting Fraud: Recognizing Red Flags & Assisting Accountholders

Compliance Frontline & New Accounts IRA & HSA Operations

On-Demand Webinar:

StreamedOct 3, 2023Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Scam… another rotten four-letter word.

Too many accountholders fall victim to various scams and fraud schemes. Do you know how to help them? What are your procedures and reporting requirements? Can you spot red flags? This must-attend webinar will teach you about procedural best practices for responding to fraud and suspected identity theft and when, how, and to whom to report fraud.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Identify red flags for fraud and scams facing your financial institution and your accountholders
Recognize counterfeit checks before they become check fraud losses
Discuss risk management practices and controls
Implement procedures for employees to report suspected fraud
Understand reporting requirements and guidance of the BSA, FTC, and more

WEBINAR DETAILS

Accountholders continue to fall victim to the ever-evolving scams and schemes targeting them daily. "You've won a foreign lottery!" "Get paid big money to work from home!" "You qualify for a $50,000 LOC; just pay $8,000 in closing costs!" You've likely heard it all! This session will address the latest scams consumers face and how to recognize the red flags. It will walk through the process of identifying fraud and talking to accountholders when you believe they've fallen victim to a con. Tools and resources will be provided to make those conversations go a little easier.

WHO SHOULD ATTEND?

This informative session is directed at frontline staff, branch managers, operations personnel, fraud officers, risk managers, BSA officers, and compliance officers.

TAKE-AWAY TOOLKIT

Sample suspicious activity incident report
Red flags for hot button fraud areas
Fraud prevention checklist
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.