Who Is Liable? Forgeries, Remotely Deposited Items, Fraudulent ACH, Unauthorized Electronic Withdrawals & More

IT & Cybersecurity Auditing & Accounting Frontline & New Accounts Operations Senior Management & Directors Deposit Account Compliance Fraud

On-Demand Webinar:

StreamedJun 29, 2026Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Account fraud continues to escalate, leaving financial institutions at risk and often caught between conflicting claims.

This timely session will examine how liability is assigned for fraudulent actions related to checks, remotely created items, ACH activity, and electronic withdrawals. Participants will gain a clear understanding of the legal framework under UCC Articles 3 and 4, Regulation E, the Nacha Operating Rules, and recent court decisions. Learn how to analyze dispute scenarios, identify responsible parties, and strengthen institutional responses to minimize losses and operational exposure.

KEY WEBINAR TAKEAWAYS

Determining whether your institution is liable in each type of account fraud situation
Your institution’s requirements for reimbursing your accountholder
What can and cannot be required of your accountholder when investigating account fraud
New trends in fraud impacting financial institutions

🚨 New Blog Post: Altered Checks and Fraud Liability: What Credit Unions Need to Know. Get a sneak peek at one of the fraud scenarios discussed in this webinar and learn why altered checks remain a costly challenge for financial institutions.

BONUS MATERIALS

Account fraud cheat sheet

WEBINAR DETAILS

Account fraud is evolving faster than ever, and so are the disputes over who bears the loss. Financial institutions are increasingly caught in the middle of competing claims involving forged checks, remotely created items, ACH fraud, and unauthorized electronic transactions. This webinar will break down liability frameworks across UCC Articles 3 and 4, Regulation E, the Nacha Operating Rules, and emerging case law, giving you practical guidance on how to determine responsibility, mitigate risk, and respond effectively when fraud occurs.

WHO SHOULD ATTEND?

Deposit operations personnel
Frontline staff and client service representatives
Compliance personnel
Management

TAKE-AWAY TOOLKIT

Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.