How Artificial Intelligence Changes Member Service

July 18, 2025
Live Webinar:
DateJul 18, 2025Duration90 minutes
12:00 PM PDT01:00 PM MDT
02:00 PM CDT03:00 PM EDT
  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions
On-Demand Webinar:
  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions
See Registration Options

Can your financial institution continue to thrive without AI?

This intro to AI will emphasize its impact on accountholder service and provide a concrete checklist you can use to evaluate and implement AI-supported member service. Attend this webinar and don’t be left behind!
 
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
  • Define artificial intelligence (AI)
  • Identify an AI-solvable problem
  • Explain potential risks and benefits of using AI for accountholder service
  • Recommend best practices for evaluating an AI solution

WEBINAR DETAILS

This program will explain the increase in AI performance, provide guidelines for identifying AI-solvable business problems, present AI legal and reputation risks, make the argument for adopting AI for member service, and provide actionable steps you can take to prepare. The webinar presenter has implemented some of the first international multilingual web surveys, holds patents with Microsoft and eBay, was recognized with the Google Founders Award for the Chrome web browser, and trained Amazon executives on applying AI. Member service is one of the first areas to be transformed by AI. Come prepared to learn practical approaches and ask questions.

WHO SHOULD ATTEND?

This timely webinar will benefit teller managers, loan office managers, portfolio managers, branch managers, member service leaders, and legal counsel assigned to regulatory compliance.

TAKE-AWAY TOOLKIT

  • Checklist for evaluating and implementing AI-supported member service
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits
 
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

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