Timely & Accurate Check Adjustments: Reducing Risk & Loss

Frontline & New Accounts Operations Deposit Account Compliance Fraud

On-Demand Webinar:

StreamedMay 13, 2025Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

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Check adjustments are a way to resolve discrepancies in settlements or errors once a check has been sent for collection and paid.

With such a small return window, check adjustments are often the only way to recover funds! If a processing error is discovered, you need to jump into action. Learn what to do and how to do it with this informative webinar.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Recognize risks associated with improperly handling check adjustments
Discover necessary steps to reduce financial losses
Understand warranties and liabilities of check parties
Be familiar with check processing regulations
Use breach of warranty claims for altered or forged indorsement cases

This course is eligible for 1.8 AAP/APRP credits

WEBINAR DETAILS

Learn the proper steps and timeframes for the timely and accurate processing of check adjustments. This program will address the most common adjustments processed by the Federal Reserve Bank – encoding errors, duplicate presentments, and late return claims. It will also explain the breach-of-warranty process and when it can and can’t be used for alterations or forged/counterfeit items.

WHO SHOULD ATTEND?

This informative session is designed for check operations staff, compliance officers, and operations managers.

TAKE-AWAY TOOLKIT

Link to the Federal Reserve’s Check Adjustments Quick Reference Guide
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.