When a Depositor Dies

Frontline & New Accounts IRA & HSA Operations

On-Demand Webinar:

StreamedDec 7, 2022Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

What must be done after an accountholder dies?

Can checks still be negotiated? Who can access the deposit accounts? What changes can be made? What about taxes, Social Security, setoff, and dealing with the family? If you don’t have all the answers, this is the webinar for you.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Distinguish when checks can be paid after an accountholder’s death
Define who can negotiate a check made payable to the deceased accountholder
Identify who is entitled to the account upon the accountholder’s death
Determine when the deceased’s accounts can be set off for debts owed to your institution
Understand how to deal with the deceased’s estate or relatives
Explain when Social Security funds can be reclaimed

WEBINAR DETAILS

It could happen today – a depositor dies. Your institution must act promptly and appropriately to avoid any liability. This webinar will thoroughly explain the proper actions that should be taken when a depositor dies and delve into the best practices used by other institutions. Legal requirements and practical issues will be addressed as well.

WHO SHOULD ATTEND?

This informative session will benefit all deposit operations personnel, collections staff, service representatives, compliance staff, auditors, attorneys, and managers.

TAKE-AWAY TOOLKIT

Sample procedures for handling the accounts of a deceased accountholder
Guide to federal government ACH payment reclamations
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your agency is prohibited. Print materials may be copied for eligible participants only.

TESTIMONIALS

"The information was timely, our Credit Union had a discussion on this topic last week. Now, I am armed with information to pass along. She responded to every question submitted by attendees in an easy-to-follow manner."

- Cynthia, Neighbors Federal Credit Union

"Very informative and details. Loved the scenarios of different situatiions."

- Dana, Neighbors Federal Credit Union