Financial Exploitation & Elder Fraud
November 10, 2022
DateNov 10, 2022Duration90 minutes
12:00 PM PST01:00 PM MST
02:00 PM CST03:00 PM EST
- Unlimited connections for your institution
- Available on desktop, mobile & tablet
- Take-away toolkit
- Presenter’s contact info for questions
See Registration Options
- Unlimited & shareable access starting
two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Elder fraud – just the thought is distressing!
Isolation during the COVID-19 pandemic worsened the problem, leading to an increase in elder scams and theft. It’s so important to be able to identify it, react appropriately, and provide help to your accountholders when possible. Learn how!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify the warning signs of a senior person in trouble
- Understand unusual transactions a senior citizen may conduct and why
- Know who is most likely to take advantage of a senior citizen
- Determine the organizations you can turn to for help
- Train staff how to separate a problem party from the senior citizen
- React appropriately when a senior citizen threatens a staff member
One of the toughest problems for a financial institution is when a call arrives, or a person walks in, with a potential elder fraud issue. If a family member is a victim, the question may become, “Why didn’t you do anything to protect my mother?” If it is the victim themselves, their tears will tear you apart when they relay the story of the romance scam, lottery scam, or caretaker who took advantage of them. Criminals know who they want to target and have found ways to get close to their victims. They know exactly how to manipulate targets and don’t care what happens to them after the scam. Many victims will not admit it or are unwilling to prosecute the criminals because they don’t want anyone to know they were deceived. This webinar will review how the attacks work and how to get the victims help if possible.
WHO SHOULD ATTEND?
This informative session is directed to frontline staff, tellers, risk managers, loan origination staff, security officers, and management personnel who handle senior financial exploitation.
- List of organizations that can help with elder financial exploitation
- Incident report form
- Security tips
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Thompson Consulting Group, LLC
© 2022 FINANCIAL EDUCATION & DEVELOPMENT, INC