Financial Exploitation & Elder Fraud
On-Demand Webinar:
StreamedNov 10, 2022Duration90 minutes
- Unlimited & shareable access starting two business days after live stream
- Available on desktop, mobile & tablet devices 24/7
- Take-away toolkit
- Ability to download webinar video
- Presenter's contact info for questions
Elder fraud – just the thought is distressing!
Isolation
during the COVID-19 pandemic worsened the problem, leading to an increase in
elder scams and theft. It’s so important
to be able to identify it, react appropriately, and provide help to your
accountholders when possible. Learn how!
AFTER
THIS WEBINAR YOU’LL BE ABLE TO:
- Identify the warning signs of a senior person in trouble
- Understand unusual transactions a senior citizen may conduct and why
- Know who is most likely to take advantage of a senior citizen
- Determine the organizations you can turn to for help
- Train staff how to separate a problem party from the senior citizen
- React appropriately when a senior citizen threatens a staff member
WEBINAR DETAILS
One of the toughest problems for a financial
institution is when a call arrives, or a person walks in, with a potential
elder fraud issue. If a family member is
a victim, the question may become, “Why didn’t you do anything to protect my
mother?” If it is the victim themselves,
their tears will tear you apart when they relay the story of the romance scam,
lottery scam, or caretaker who took advantage of them. Criminals know who they want to target and
have found ways to get close to their victims.
They know exactly how to manipulate targets and don’t care what happens
to them after the scam. Many victims
will not admit it or are unwilling to prosecute the criminals because they
don’t want anyone to know they were deceived.
This webinar will review how the attacks work and how to get the victims
help if possible.
WHO SHOULD ATTEND?
This informative session
is directed to frontline staff, tellers, risk managers, loan origination staff,
security officers, and management personnel who handle senior financial
exploitation.
TAKE-AWAY TOOLKIT
- List of organizations that can help with elder financial exploitation
- Incident report form
- Security tips
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
NOTE: All materials are subject to
copyright. Transmission, retransmission, or republishing of any webinar to
other institutions or those not employed by your institution is prohibited.
Print materials may be copied for eligible participants only.
Presented By
Thompson Consulting Group, LLC
© 2023 FINANCIAL EDUCATION & DEVELOPMENT, INC