Provisional Credit Under Reg E: Parameters, Timeframes & Landmines

Provisional credit remains one of the most misunderstood areas of Regulation E. Financial institutions often struggle with determining when provisional credit is required, how much must be provided, when exceptions apply, and how to handle situations where investigations become increasingly complex. Mistakes can expose institutions to regulatory criticism, accountholder complaints, reimbursement obligations, and litigation risk. This webinar will walk you through the Reg E investigation timeline from the moment an error claim is received through final resolution. Attendees will also learn what notices must be provided and how to avoid the common pitfalls examiners frequently identify.

• Employee training log
• Interactive quiz
• PDF of slides and speaker’s contact info for follow-up questions
• Attendance certificate provided to self-report CE credits