Reg E & the Electronic Fund Transfer Act

Compliance Frontline & New Accounts IRA & HSA Operations

On-Demand Webinar:

StreamedOct 6, 2022Duration90 minutes

Unlimited & shareable access starting two business days after live stream
Available on desktop, mobile & tablet devices 24/7
Take-away toolkit
Ability to download webinar video
Presenter's contact info for questions

See Registration Options

Regulation E governs a wide range of products, including ACH, EFT, ATM, debit cards, gift cards, and more.

Knowing the overall rules is not enough. Do you understand the error resolution process? Who is liable when things go wrong and how is that determined? This webinar will teach you the related EFT compliance requirements, including lesser-known prohibitions.

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

Determine a consumer’s liability for unauthorized transfers
Define unauthorized transaction and access devices
Explain the procedures and timeframes for error resolution
Distinguish between solicited and unsolicited issuance of an access device
Decide whether an advance change in terms notice is required
Understand the requirements for international remittances

WEBINAR DETAILS

Person-to-person/business transfers are just the latest in a long line of emerging electronic fund transfers. ATMs, ACH, home banking, bill payer, debit cards, and mobile banking are all covered by Regulation E. This webinar will explore the rights and liabilities of consumers and financial institutions, including issuing an access device, disclosures, error resolution, and everything in between. You will learn about error resolution timeframes and common mistakes. It will also touch on the required disclosures for international remittances, gift cards, payroll card accounts, and a couple lesser-known prohibitions and compliance requirements.

WHO SHOULD ATTEND?

This informative session will benefit anyone involved with ATM and debit cards, other EFT services, error resolution/consumer complaints, fraud, compliance, and audits.

TAKE-AWAY TOOLKIT

Coverage chart
Error resolution cheat sheet
List of internet resources
Employee training log
Interactive quiz
PDF of slides and speaker’s contact info for follow-up questions
Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.