All Webinars

 

Printable Webinar Schedule

Series

Frontline Fundamentals Series

Series

2019 BSA Series

Series

2020 Deposit Account Series

Series

2020 Commercial Lending Series

Series

2020 Growth & Transformation Series

Series

2020 Cyber Series

Series

2020 Risk Officer Series

Sale

Emerging Leader Education: Consumer Loan Portfolio Grading: Assessing Strengths & Mitigating Weaknesses

Sale

Building a Better Board: Recruiting & Improving Your Credit Union Board

Sale

Emerging Leader Education: How to Avoid Lender Liability Claims: Compliance, Regulatory Issues & Best Practices

Sale

How to Handle Difficult Members: Effectively Dealing with Intimidation, Negativity & Anger

Sale

The Role of the Board in the Examination Process

Sale

12 Fundamental Audit Steps to Strengthen Internal Controls

Sale

Expanding Loan Portfolios & Improving Loan Profitability Using Credit Migration Modeling

Sale

Avoiding Loss at the Teller Line

Sale

You're the New HR Officer, Now What?

Sale

Increasing Sales Now: How to Develop & Implement an Effective Internal Sales Campaign

Sale

The Essentials of Collection Law

Sale

Overseeing Credit Union Performance: The Role of Audit

Sale

Top 10 Ways to Improve Skills as a Supervisory Committee

Sale

Creating a Consumer Lending Machine: Products, Concepts & Strategies

Sale

The CFPB’s Four Ds of Fair Lending:
Deceptive Marketing, Debt Traps, Dead Ends & Discrimination

Sale

Managing Absenteeism & Leaves of Absence

Sale

Prospect-to-Member Sales Techniques

Sale

Treasury Services: New Delivery & Service Models for Cash Management

Sale

Board Oversight & Responsibility for ACH Risk

Sale

Manufactured & Mobile Home Lending Standards & Eligibility: Origination, Underwriting & Loan Closing Guidelines

Sale

Understanding Letters of Credit: Rules, Responsibilities & Liabilities

Sale

15 Errors to Avoid When Conducting Internal Investigations

Sale

Saving for Education: Coverdell & College Savings Plans

Sale

REACT • ESCAPE • SURVIVE
Preparing Your Institution & Staff for an Active-Shooter Incident

Sale

Rewarding & Retaining the Best Employees

Sale

Identifying Fraudulent Transactions: Including Recent FinCEN Advisory on Email Fraud Schemes

Sale

The Board Evaluation Process: Steps, Tools & More

Sale

Human Resource Dos & Don’ts for Supervisors

Sale

CFPB Real Estate Loan Collection Rules for Mortgage Servicers & Your Credit Union

Sale

What the Board Needs to Know About Vendor Management

Recorded
Webinar
5/10/17

Communicating in a Crisis: How to Protect Your Reputation & Brand

Sale

Report Writing for Auditors: Tips, Tools & Best Practices

Sale

The Only Guide to Understanding Share Insurance You’ll Ever Need

Sale

Navigating Compliance Issues for Promotions, Bonuses, Contests & Sweepstakes

Sale

Preparing for a Military Lending Act Audit

Sale

Sexual Harassment at Work: Defining, Preventing & Intervening

Sale

Simplifying the Compliance Function: Tools & Checklists to Keep You on Track

Sale

Directors’ Role & Responsibilities When a Data Breach Occurs

Sale

Developing & Managing Employee Performance Through Effective Recruiting, Onboarding & Coaching

Sale

Collections & the Servicemember: From the MLA to SCRA

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Introduction to US Banking & the Payments System

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Regulations & Compliance: The Big Picture

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Essentials of Endorsements, Negotiable Instruments & Cash Handling

Recorded
Webinar
4/2/18

Frontline Fundamentals Series:
Delivering Member Service Excellence

Sale

ADA Website Compliance: Requirements, Common Issues & Litigation

Sale

Denied Loan Requirements: Consumer, Commercial & Real Estate

Sale

Beginning IT Officer Training

Sale

Understanding Employee Leave Policies

Sale

Maximizing Social Networking Platforms: Trends, Opportunities & Best Practices

Sale

Determining a Legal Entity for Purposes of Beneficial Ownership

Sale

Developing, Maintaining & Sustaining Brand Loyalty

Sale

Wire Transfer Security: Regulatory Guidance, Risk Management & Monitoring

Sale

Advertising & the New Media Mix: What's Right for Your Credit Union?

Recorded
Webinar
5/9/19

BSA Series: Job-Specific BSA Training for Lenders

Recorded
Webinar
6/5/19

BSA Series: Job-Specific BSA Training for Operations

Recorded
Webinar
6/17/19

The Credit Union Difference

Recorded
Webinar
6/25/19

BSA Series: Job-Specific BSA Training for the Board

On-Demand
Training

Board Essentials

Sale

FinCEN Guidelines on Reporting Elder Financial Exploitation

Recorded
Webinar
7/17/19

BSA Series: Job-Specific BSA Training for the Frontline

Recorded
Webinar
8/1/19

The Dark Web & Your Credit Union: Impact, Risks, Strategy

Recorded
Webinar
8/6/19

Mortgage Lending Hot Spots Series: Adverse Action in Mortgage Lending: Compliance, Notices & Best Practices

Recorded
Webinar
9/12/19

Mortgage Lending Hot Spots Series: Appraisal & Evaluation Guidance on Collateral Valuation

Recorded
Webinar
10/24/19

12 Key Elements of an Effective Digital Marketing Strategy

On-Demand
Training

FastClass - Frontline Microlearning Modules

Recorded
Webinar
1/7/20

BSA High-Risk Members: Identifying, Enhanced Due Diligence & Monitoring

Recorded
Webinar
1/8/20

Lending to Hemp Businesses, Including Recent USDA Interim Hemp Production Guidance

Recorded
Webinar
1/15/20

Deposit Account Series: Compliance at Account Opening

Recorded
Webinar
1/16/20

Incorporating Diversity & Inclusion into Your HR Policies (complimentary)

Recorded
Webinar
1/30/20

Deposit Account Series: UCC 3 & 4 Check Issues: Stop Payments, Postdated, Stale-Dated & Endorsements

Recorded
Webinar
2/4/20

Action Plan for Reg CC Rule Changes Effective July 1, 2020

Recorded
Webinar
2/5/20

ACH Tax Refunds: Exceptions, Posting & Liabilities

Recorded
Webinar
2/6/20

Diversity Self-Assessment: Regulatory Guidance & Best Practices

Recorded
Webinar
2/7/20

Effective Time Mastery: Working Smarter, Not Harder

Recorded
Webinar
2/11/20

Using the FPR to Improve Credit Union Performance

Recorded
Webinar
2/12/20

Commercial Lending Series: Commercial Loan Documentation

Recorded
Webinar
2/13/20

Electronic & Imaged Documents: What to Keep, What to Destroy, What Holds Up in Court

Recorded
Webinar
2/18/20

Deposit Account Series: Banking Cannabis Businesses: Hemp, CBD, THC & More

Recorded
Webinar
2/19/20

Qualifying Borrowers Using Personal Tax Returns Part 1: Form 1040 & Schedules B & C

Recorded
Webinar
2/20/20

Harassment Claims in a #MeToo World

Recorded
Webinar
2/24/20

Nonresident Aliens: New 2020 Tax Reporting Rules, CIP, CDD & More

Recorded
Webinar
2/25/20

Deposit Account Series: Deposit Operations Update 2020

Recorded
Webinar
2/26/20

Managing Force-Placed Mortgage & Auto Insurance

Recorded
Webinar
2/27/20

HELOC Compliance: Disclosures, Documentation, Advertising, Amending & More

Recorded
Webinar
3/3/20

Commercial Lending Series: Managing a Commercial Construction Loan: Start to Finish

Recorded
Webinar
3/4/20

Appraisal Compliance Checklist, Including New Threshold Limits

Recorded
Webinar
3/5/20

Understanding Marijuana Business Compliance for the Board

Recorded
Webinar
3/10/20

Impact of Reg CC Rule Changes on ACH & RDC: Effective July 1, 2020

Recorded
Webinar
3/11/20

Challenges Facing Supervisory Committees

Recorded
Webinar
3/12/20

Common HMDA Violations & Challenges

Recorded
Webinar
3/17/20

2020 ACH Rules Update, Including Emerging & Real-Time Payments

Recorded
Webinar
3/18/20

Consumer Loan Flood Insurance Forms Line-by-Line

Recorded
Webinar
3/19/20

Qualifying Borrowers Using Personal Tax Returns Part 2: Schedules D, E & F

Recorded
Webinar
3/20/20

Pandemic Preparedness: Managing Coronavirus & Other Epidemics

Recorded
Webinar
3/23/20

Get Ready for New ACH Return Code R11: Effective April 1, 2020

Recorded
Webinar
3/24/20

Collecting SBA Loans: Critical Steps in Protecting the SBA Guaranty

Recorded
Webinar
3/25/20

Deposit Account Series: Advanced New Account Issues: POAs, Trusts, Estates & More

Recorded
Webinar
3/26/20

Commercial Lending Series: Commercial Flood Insurance Rules & Best Practices

Recorded
Webinar
3/30/20

New Technology: Cash Recyclers, Pod Banking & Interactive ATMs

Recorded
Webinar
3/31/20

Crisis Considerations for Annual & Board Meetings: Reschedule? Virtual? Cancel?

Recorded
Webinar
4/1/20

New FMLA Families First Requirements for Paid Leave Effective April 1, 2020

Recorded
Webinar
4/2/20

Commercial Lending Series: Commercial Loan Workouts, Restructuring & Loss Mitigation

Recorded
Webinar
4/6/20

Financial Risk During Widespread Disruption: What the Board & Management Should Monitor

Recorded
Webinar
4/7/20

Mastercard Dispute Resolution for Chargebacks

Recorded
Webinar
4/8/20

Deposit Account Series: 10 Overdraft Hotspots, Including Regulations, Lawsuits & Guidance

Recorded
Webinar
4/9/20

The CARES Act: Impact & Implications for Credit Unions

Recorded
Webinar
4/9/20

Board Secretary Training: Documenting Board Training, Minutes, Corrections & More

Recorded
Webinar
4/13/20

Interagency Statement on Loan Modifications: Working with Borrowers Impacted by COVID-19

Recorded
Webinar
4/14/20

Establishing & Amending Traditional & Roth IRAs, Including COVID-19 & SECURE Act Impacts

Recorded
Webinar
4/15/20

Advertising Compliance Part 1: Print, Radio & TV

Recorded
Webinar
4/16/20

FCRA Compliance: From Delinquent Loans to New Hires

Recorded
Webinar
4/20/20

Increasing Remote Services During & After the Pandemic

Recorded
Webinar
4/21/20

Countdown to Reg CC Rule Changes Effective July 1, 2020

Recorded
Webinar
4/22/20

New FFIEC Procedures & Pandemic Guidance for Business Continuity Management & Resilience

Recorded
Webinar
4/24/20

BSA Compliance Requirements During the COVID-19 Challenge

Recorded
Webinar
4/28/20

Advertising Compliance Part 2: Website, Online & Social Media

Recorded
Webinar
4/29/20

Commercial Lending Series: Commercial Loans Secured by Real Estate

Recorded
Webinar
4/29/20

Financial Scams, Fraud & Criminal Activity During COVID-19

Recorded
Webinar
4/30/20

Consumer Bankruptcy: Compliance, Cramdowns & More

Recorded
Webinar
5/5/20

E-SIGN for Lenders: Technicalities, Consumer Expectations & Risk

Recorded
Webinar
5/6/20

Writing Compelling Credit Memos & Loan Narratives with Confidence

Recorded
Webinar
5/7/20

New Uniform Residential Loan Application Beginning January 1, 2021: Updating Policies & Testing Readiness

Recorded
Webinar
5/11/20

Demystifying TRID for Construction Loans Using the New CFPB Guides

Recorded
Webinar
5/12/20

Leveraging BSA Controls for More Effective OFAC Compliance

Recorded
Webinar
5/13/20

Commercial Lending Series: Analyzing Commercial Tax Returns: Forms 1065, 1120, 1120S & K-1s

Recorded
Webinar
5/14/20

Visa Claims Resolution for Chargebacks

Recorded
Webinar
5/15/20

Alert! Impact of Reg D Changes

Recorded
Webinar
5/19/20

Updating Your CDD Program: Beneficial Ownership, Triggering Events & New SSN Verification

Recorded
Webinar
5/20/20

Credit Reporting & Delinquent Accounts: Disputes, Revisions & Guidance

Recorded
Webinar
5/21/20

Call Report Advanced Lending Schedules

Recorded
Webinar
5/27/20

Branch Manager Guide to Success

Recorded
Webinar
5/28/20

Growth & Transformation Series: Driving Engagement with Facebook, Twitter & Instagram

Recorded
Webinar
6/1/20

Deadline July 1, 2020: HMDA Final Rule on Closed-End Loan Data Collection & Reporting

Recorded
Webinar
6/2/20

TDRs: Defining, Examples, Financial Reporting & Best Practices

Recorded
Webinar
6/3/20

Consumer Loan Underwriting Fundamentals: Interviews, Credit Reports, Compliance & Debt Ratios

Recorded
Webinar
6/4/20

UCC Article 9: Perfection Pitfalls & Proper Enforcement

Recorded
Webinar
6/9/20

Three Key Risk Assessments in Enterprise Risk Management

Recorded
Webinar
6/10/20

Debit & Prepaid Card Compliance: Disclosures, Fee Changes & More

Recorded
Webinar
6/11/20

Completing the TRID Loan Estimate Line-by-Line

Recorded
Webinar
6/15/20

Credit Risk Management During a Pandemic

Recorded
Webinar
6/16/20

Fair Lending Comparative File Review That Meets Regulator Expectations

Recorded
Webinar
6/18/20

Handling ACH Exceptions & Returns

Recorded
Webinar
6/22/20

Record Retention: What Documents Must Be Retained & For How Long?

Recorded
Webinar
6/23/20

20 Common Mistakes in Consumer Collections

Recorded
Webinar
6/24/20

Comparing Regulation E with Visa & Mastercard Rules

Recorded
Webinar
6/25/20

Managing In-House Real Estate Evaluations

Recorded
Webinar
6/30/20

Growth & Transformation Series: Digital Marketing Strategies: What’s Working in 2020?

Recorded
Webinar
7/1/20

Top 10 Consumer Loan Documentation Mistakes

Recorded
Webinar
7/7/20

Annual Training for the Branch: BSA, Identity Theft & Regs CC, D, E & Truth in Savings

Recorded
Webinar
7/8/20

Fraud by Channel Type: Check, Debit, Credit, ACH & Wire

Recorded
Webinar
7/9/20

HR Compliance: Lessons Learned from Massive HR Failures

Recorded
Webinar
7/13/20

Audit & COVID-19: A CFO Roadmap

Recorded
Webinar
7/14/20

Completing the TRID Closing Disclosure Line-by-Line

Recorded
Webinar
7/15/20

Growth & Transformation Series: Attracting Millennials: The Next Generation of Revenue

Recorded
Webinar
7/16/20

HMDA: Still a Four-Letter Word?

Recorded
Webinar
7/20/20

Regulation E Myth Busters

Recorded
Webinar
7/21/20

Responding to Garnishment & Levy Demands

Recorded
Webinar
7/22/20

Call Report Financial Statements B-E

Recorded
Webinar
7/23/20

Boards Behaving Badly: Handling Unruly Directors

Recorded
Webinar
7/27/20

Effective Now! New FinCEN Guidelines for Banking Hemp-Related Businesses

Recorded
Webinar
7/28/20

Handling Consumer Complaints & Disputes

Recorded
Webinar
7/29/20

Beneficial Ownership Rules for Business Accounts & Loans

Recorded
Webinar
7/30/20

Lending to Self-Employed Borrowers

Recorded
Webinar
8/4/20

Fundamentals of IRA Beneficiary Designations & Distributions, Including SECURE & CARES Act Implications

Recorded
Webinar
8/5/20

Maximizing Recoveries on Charged-Off Loans

Recorded
Webinar
8/6/20

Advanced CTR Training: Beyond the “Textbook”

Recorded
Webinar
8/10/20

Bankruptcy’s New Subchapter V: The Small Business Reorganization Act

Recorded
Webinar
8/11/20

Growth & Transformation Series: Leveraging LinkedIn for Lenders

Wednesday
Aug 12
2020

Cyber Series: Layered Cybersecurity: Finding the Best Strategy for Your Credit Union

Thursday
Aug 13
2020

Fair Lending & COVID-19: Strategies for Maintaining Compliance

Tuesday
Aug 18
2020

Collections & Right of Set Off in Commercial Lending

Wednesday
Aug 19
2020

Opening Business Accounts: Entities, Documentation, Authority & Regulatory Requirements

Thursday
Aug 20
2020

Risk Officer Series: The 15 Worst Security Mistakes

Tuesday
Aug 25
2020

Liability with ACH Death Notification Entries (DNEs) & Reclamations

Wednesday
Aug 26
2020

Advanced IRA Beneficiary Issues: Death Distributions, Trusts & Successors, Including SECURE & CARES Act Implications

Thursday
Aug 27
2020

Effective & Compliant Pre-Employment Background Checks

Wednesday
Sep 2
2020

Cutting-Edge Consumer Payments: Beyond PayPal & Venmo

Thursday
Sep 3
2020

SAFE Act Compliance for Mortgage Loan Originators (MLOs)

Wednesday
Sep 9
2020

10 Lessons Learned When a Depositor Dies

Thursday
Sep 10
2020

Cyber Series: Cybersecurity Assessment Tool 2.0 & GLBA Privacy

Tuesday
Sep 15
2020

Unpack NCUA’s Revised 2020 Supervisory Priorities Before Your Next Exam

Wednesday
Sep 16
2020

Prospecting & the Pandemic: Tools for Success During COVID-19

Thursday
Sep 17
2020

Building the Best Possible Board Meeting: From Agenda to Action

Monday
Sep 21
2020

Mortgage Collection & Foreclosure: Best Practices & Tenants’ Rights

Tuesday
Sep 22
2020

Avoiding Costly Mistakes in Calculating Debt Service Coverage

Wednesday
Sep 23
2020

UCC-1 & UCC-3 Financing Statements Line-by-Line: Filing, Amending & Renewing

Thursday
Sep 24
2020

Ag Lending Compliance, Including Industrial Hemp

Tuesday
Sep 29
2020

Mastering Escrow: Analysis, Rules, Forms & Compliance

Wednesday
Sep 30
2020

FFIEC Requirements for a Remote Deposit Capture Risk Assessment

Tuesday
Oct 6
2020

Risk Officer Series: A Year in the Life of a Compliance Officer: Tips, Tools & Annual Requirements

Wednesday
Oct 7
2020

Managing Vendors: Due Diligence, Contracts, Tips & Tools

Thursday
Oct 8
2020

Compliance with E-SIGN, E-Statements & E-Disclosures

Wednesday
Oct 14
2020

Regulatory Requirements for the Board: A Comprehensive Checklist

Thursday
Oct 15
2020

Cyber Series: GLBA Security Expectations, Internal Controls & the Human Factor

Tuesday
Oct 20
2020

Legally Handling ATM & Debit Card Claims Under Regulation E

Wednesday
Oct 21
2020

Regulator Update for the Credit Analyst

Thursday
Oct 22
2020

Banking & Lending to Cannabis Businesses: Clarifying the Confusion & Avoiding Pitfalls

Tuesday
Oct 27
2020

New URLA for a New Year! Prepare Now for a Smooth Transition

Wednesday
Oct 28
2020

Risk Officer Series: Advanced BSA Officer Training: Risk, Compliance & Real-Life Scenarios

Thursday
Oct 29
2020

Cyber Series: Building & Sustaining a Cyber Intelligence Unit (CIU)

Tuesday
Nov 3
2020

Dissecting Loan Loss Reserves, Including CECL Expectations

Wednesday
Nov 4
2020

Recruiting & Retaining Millennials, Gen Z & Nexters

Tuesday
Nov 10
2020

IRS Reporting Essentials: Form 1099 & Beyond

Wednesday
Nov 11
2020

Year-End IRA Actions: Notifications, Reporting & Monitoring, Including SECURE Act & COVID Rule Changes

Thursday
Nov 12
2020

Robbery: Critical Steps Before, During & After

Monday
Nov 16
2020

You’re the New Board Secretary, Now What?

Tuesday
Nov 17
2020

10 Lessons Learned When a Borrower Dies

Wednesday
Nov 18
2020

Risk Officer Series: Risk Management Officer: Expectations & Responsibilities

Tuesday
Dec 1
2020

Using Notary & Corporate Seals Accurately

Wednesday
Dec 2
2020

Avoiding BSA Compliance Violations

Thursday
Dec 3
2020

Annual Loan Review: Consumer, Commercial & Residential

Tuesday
Dec 8
2020

Top IRA SECURE Act & COVID Rule Changes for 2020 Tax Year

Wednesday
Dec 9
2020

Recent Reg CC Changes: Lessons Learned & Future Outlook

Thursday
Dec 10
2020

Legal Issues Surrounding Subpoenas & Summonses

Wednesday
Dec 16
2020

Avoiding Loan Denial Mistakes

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